O.F. - The Book!

Michael Mah’s pre-published ideas of the upcoming book, “Optimal Friction, People Dynamics at Work in the Information Age.” O.F. will focus on how technology projects behave under pressure, the inter-personal dynamics of teams and how we resolve and don’t resolve our differences, and the way people’s management of internal conflicts set the stage for the way we interact among ourselves. From time to time, you’ll see chapter postings here that will be open for comment and feedback.

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September 26, 2005

In Praise of Slowness

If you like the idea of Optimal Friction, the book, then you'll also love "In Praise of Slowness", written by Carl Honore.

In fact, Honore references the fact that our capitalism is getting too fast for our own good. He says, "Consider the computer industry. In recent years, software manufacturers have made a habit of rushing their products out before they're fully tested. The result is an epidemic of crashes, bugs, and glitches that costs companies billions of dollars every year."

Our research data even shows, that by doubling staff on a project, the time compresses only twenty percent. But at a severe price in defects, which rise six-fold. I call it the 200/20/6x Rule; that is, you can double your effort (200%), and get only 20% faster speed, but suffer 6x the defects.

Like "Optimal Friction," the book "In Praise of Slowness" has a prescriptive cure in one word: Balance. IPOS says that people are discovering energy and efficiency where we may have least expected - in slowing down. But this is no Luddite call to throw away our Blackberries, laptops, and cellphones. It's a way of saying "Slow is the New Fast."

In Optimal Friction, I'll set out to prove that.

Posted by Mike at September 26, 2005 11:35 AM

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