<?xml version="1.0" encoding="utf-8"?>
<feed version="0.3" xmlns="http://purl.org/atom/ns#" xmlns:dc="http://purl.org/dc/elements/1.1/" xml:lang="en">
<title>Optimal Friction</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/" />
<modified>2010-03-09T19:41:53Z</modified>
<tagline>Balancing Organizational Dynamics in the Information Age</tagline>
<id>tag:www.optimalfriction.com,2010://1</id>
<generator url="http://www.movabletype.org/" version="3.36">Movable Type</generator>
<copyright>Copyright (c) 2010, Mike</copyright>
<entry>
<title>Israel Gat Blog Post on Agile Productivity</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2010/03/this_is_a_very.html" />
<modified>2010-03-09T19:41:53Z</modified>
<issued>2010-03-09T15:54:11Z</issued>
<id>tag:www.optimalfriction.com,2010://1.140</id>
<created>2010-03-09T15:54:11Z</created>
<summary type="text/plain">Combining technical debt figures with productivity data is an effective way to consider the pros and cons of “fix it” versus starting afresh. The combination of the two simplifies a complex investment decision by reducing all considerations to a single common denominator – $$.</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>This is a very nice article by Israel Gat on <a href="http://www.dzone.com/links/how_to_combine_development_productivity_data_with.html">Agile Productivity, Quality, and Value</a> metrics, where he combines ideas that both Jim Highsmith and I have been espousing for some time.  <n><n></p>

<p>Follow Israel Gat on twitter @agile_exec<n><n></p>

<p>Enjoy :)</p>

<p>http://www.dzone.com/links/how_to_combine_development_productivity_data_with.html</p>]]>
</content>
</entry>
<entry>
<title>Agile Symposium at Quick Solutions Inc.</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2010/03/agile_symposium.html" />
<modified>2010-03-05T14:18:30Z</modified>
<issued>2010-03-05T13:49:39Z</issued>
<id>tag:www.optimalfriction.com,2010://1.139</id>
<created>2010-03-05T13:49:39Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p><a href="http://www.quicksolutions.com/home.aspx">Quick Solutions Inc. in Columbus Ohio</a> asked if I'd be their featured speaker at their Agile Symposium for the company and it's clients. It's called, <a href="http://www.quicksolutions.com/home/meet-quick/news-item.aspx?nid=00ff6589-db46-469e-8d00-7c1391565a76">"Agile vs. Industry, How Does Agile Compare?"</a></p>

<p>Well, one exciting aspect of this speech will be "How does QSI compare?"  Their teams provided basic velocity, effort, and defect metrics, and the results are superb.  I decided to create a case study on their behalf, and combine it with slides from my OOP Conference speech that I gave in Munich, Germany about a month ago.</p>

<p>This is going to be an incredible day of debate, dialog, and town-meeting style discussion of Agile.  If you're part of the Quick Solutions client community, don't miss it!  Unless you want to wait and see about coming to Germany next year if I deliver a similar talk there... :)  http://bit.ly/cNHkRu<br />
<u><br />
<strong>Text of the announcement is below, with pictures of their Agile environment:</strong></u></p>

<p><em>Many companies are adopting Agile practices in an effort to increase project throughput, reduce cost, and improve quality.  But are they working? Drawing from industry statistics, Michael answers vital questions about Agile’s effectiveness, which may be turning the “law of software physics” upside down. Until now, there have been predictable relationships among schedule, staffing, and quality; industry data indicates Agile may be changing all this. See productivity findings at 5 Agile companies, and the results for time-to-market, productivity, and quality. Learn the right practices for your environment, including characteristics of successful measurement. See how metrics reveal insights into Agile approaches that are becoming mainstream.</p>

<p>Michael Mah is managing partner at QSM Associates Inc. He teaches, writes, and consults to technology companies on estimating and managing software projects, whether in-house, offshore, waterfall, or agile. He is the director of the Benchmarking Practice at the Cutter Consortium, a US-based IT think-tank. With over 25 years of experience, QSM has derived productivity patterns for thousands of projects collected worldwide. His work examines time-pressure dynamics of teams, and its role in project success and failure. His background is in physics and electrical engineering, and he is a mediator specializing in conflict resolution for technology projects.</em></p>

<p><img alt="100_0149.JPG" src="http://www.optimalfriction.com/100_0149.JPG" width="448" height="299" /></p>

<p><img alt="100_0156.JPG" src="http://www.optimalfriction.com/100_0156.JPG" width="448" height="336" /></p>

<p><img alt="100_0164.JPG" src="http://www.optimalfriction.com/100_0164.JPG" width="448" height="299" /></p>]]>
</content>
</entry>
<entry>
<title>OOP 2010 Conference Munich Germany</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2010/01/oop_2010_confer.html" />
<modified>2010-01-27T23:32:00Z</modified>
<issued>2010-01-24T11:41:32Z</issued>
<id>tag:www.optimalfriction.com,2010://1.138</id>
<created>2010-01-24T11:41:32Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>Arrived safe and sound in Munich Germany, preparing to speak at the <a href="http://www.sigs-datacom.de/latest-news.html">OOP 2010 Conference</a>. The people are friendly here :) Nice to be in Europe again. Special thanks to Gunter Fuhrmeisler, Frances Paulish, Wolfgang Reuter, and Thorsten Janning, who invited me to contribute to the conference with our latest research on Agile methods, and to teach my full day tutorial on Deadline Driven Software Estimation :)<br />
----------------------------------------------<br />
<u><strong>Productivity: People, Process, and Technology</strong></u></p>

<p>This year we address a particularly broad set of topics, mostly related to the conference motto "Productivity: People, Process, and Technology". Especially today, it is very important that as software professionals we know how to improve the productivity of our development teams. Key factors to achieve this include people (e.g. ensuring that team members have the necessary individual and team skills), process (e.g. having processes that help discover problems early to avoid rework), and technology (e.g. modeling for working at a higher level of abstraction, architectures that enable large-scale reuse).</p>

<p><img alt="CIMG3355.JPG" src="http://www.optimalfriction.com/CIMG3355.JPG" width="448" height="320" /></p>

<p><img alt="CIMG3380.JPG" src="http://www.optimalfriction.com/CIMG3380.JPG" width="448" height="336" /></p>]]>
</content>
</entry>
<entry>
<title>Cutter Latin America Summit, Mexico City</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2009/10/cutter_latin_am_1.html" />
<modified>2010-01-27T23:32:57Z</modified>
<issued>2009-10-28T12:34:38Z</issued>
<id>tag:www.optimalfriction.com,2009://1.137</id>
<created>2009-10-28T12:34:38Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>Very excited today; The <a href="http://www.cutter.com.mx/summit2009/english/index.html">Cutter Consortium Latin America Summit</a> begins in Mexico City.  I'm givng a Keynote Address entitled:  "Geography Matters: What Measurement Tells Us About Agile, Outsourcing, and the Flat World."  Here's the <a href="http://www.cutter.com.mx/summit2009/english/agenda.html">Agenda.</a><br />
<u><strong><br />
Cutter Consortium Summit Latin America: IT Leadership Starts Here</strong></u></p>

<p>Each year, the Cutter Summit provides business-IT professionals with a commodity that is all too scarce -- an opportunity to brainstorm key issues, challenges and concepts that require more of your attention than the ten uninterrupted minutes you may squeeze in on any given day -- and to do so with the top thinkers in the field. This year was no exception.</p>

<p>Your ability to keep systems running, introduce architectural changes that will allow the business to be more agile and to operate at greater velocity, foster and fuel innovation, and help business adapt to the emergence of new market influences will determine your success. These are exactly the topics that we will explore. Summit 2009 is packed with opportunities to drill down on and debate the issues that will impact IT and business professionals in the months ahead.</p>

<p>The first two days of the Summit feature three keynote/panel debates, one Harvard Business School-style case study, and luncheon sessions. The third day includes your choice of longer, hands-on working sessions. Plus, you'll find plenty of time to discuss and debate with other attendees and speakers during unstructured breaks and the cocktail party on Monday evening.</p>

<p>Summit 2009 will reveal new ways to think about how IT can be a differentiator for your organization and help it soar through this economically challenging time.</p>

<p>The power of the Summit is its collaborative nature. So please join the debate and enjoy!</p>

<p><img alt="CIMG1577.JPG" src="http://www.optimalfriction.com/CIMG1577.JPG" width="448" height="320" /></p>

<p><img alt="CIMG1571.JPG" src="http://www.optimalfriction.com/CIMG1571.JPG" width="448" height="208" /></p>

<p><img alt="CIMG1591.JPG" src="http://www.optimalfriction.com/CIMG1591.JPG" width="448" height="336" /></p>

<p><img alt="CIMG1603.JPG" src="http://www.optimalfriction.com/CIMG1603.JPG" width="336" height="448" /></p>]]>
</content>
</entry>
<entry>
<title>Highsmith on Agile Triathletes</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2009/10/highsmith_on_ag.html" />
<modified>2009-10-02T12:57:05Z</modified>
<issued>2009-10-02T12:49:52Z</issued>
<id>tag:www.optimalfriction.com,2009://1.136</id>
<created>2009-10-02T12:49:52Z</created>
<summary type="text/plain">This is an excellent blog post by Jim Highsmith, Director and Fellow of the Agile Practice at Cutter Consortium The Agile Triathlete by Jim Highsmith, I was having coffee this morning with colleague Ken Collier and we were talking about...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>This is an excellent blog post by Jim Highsmith, Director and Fellow of the Agile Practice at Cutter Consortium </p>

<p><img alt="highsmithj.jpg" src="http://www.optimalfriction.com/highsmithj.jpg" width="100" height="75" /></p>

<p><u><strong>The Agile Triathlete by Jim Highsmith,</strong></u></p>

<p>I was having coffee this morning with colleague Ken Collier and we were talking about Test-driven development (TDD) and the trials and tribulations of trying to implement TDD in a development environment. I left Ken and went out for a leisurely bike ride down from the Ponderosa pines in Flagstaff to the Scrub Oak and Juniper 1,500 feet lower and 15 miles out of town (then back up-ugh).</p>

<p>As I was pedaling down hill thinking back on our discussion, it occurred to me that a developer doing TDD was like a triathlete—attempting to master three different, but integrated sports (running, cycling, swimming) (testing, coding, refactoring). There are several great analogies here. Many developers who are great coders, are like excellent cyclists who can’t swim—they have great trouble competing in the TDD triathlon. If you are an expert cyclists, you have trouble going back and being a novice swimmer. Moving from novice to intermediate to expert in any field takes determination and patience. I once made it from a novice to intermediate telemark skier, but couldn’t devote the time or energy to becoming an expert, so reverted to my downhill skis where I enjoyed the expert slopes once again. It’s hard to become an expert in one sport, much less three.</p>

<p>If a developer hasn’t done much unit testing or refactoring it’s difficult for them not to revert to their highly refined skill area—coding. They are uncomfortable with writing test code and refactoring, so they tend to spend too little time improving.</p>

<p>However, high-quality software development is its own triathlon—it is not a single sport endeavor.</p>

<p>Another analogy between an agile and a sporting triathlon is that the skills are both independent and synergistic. If I’m a great cyclist, but a lousy swimmer or runner, what do I gain by working on getting better at swimming and running? Swimming strengthens muscles that are complementary to cycling/running, and running…muscles that are complementary to cycling/swimming. By striving for mastery of all 3 sports athletes benefit from comprehensive fitness and strength. Specific example - cycling tends to overwork quadriceps and under-work hamstring muscles. Running tends to strengthen hamstrings and calf muscles. Swimming involves more of the upper-body than either cycling or running. Furthermore all 3 sports boost cardiovascular fitness in different and complementary ways.</p>

<p>With TDD I would argue that a great programmer who invests in mastering test-first and refactoring skills will ultimately achieve multiple benefits from this 3-way focus. They get 1) a boost in confidence that the code works under all situations; 2) the ability to make fearless code changes without worrying about what might break; 3) confidence that the design is good and getting better with every refactoring; 4) the pleasure of solving a problem through very small simple changes rather than complex, sweeping ones; 5) comfort in knowledge that the solution doesn’t have to be complete and perfect the first time.</p>

<p>Finally I would add that anybody can go out for a bike-ride, a swim, or a jog; but only athletes who spend time training and honing their skills develop the ability to successfully compete in triathlon events. Similarly, someone can write some code, write a few xUnit tests, and make some ad hoc improvements to the code; but only skilled programmers who are dedicated to their craft can write healthy, durable xUnit tests; followed by well designed code, which is improved by intentional refactoring.</p>

<p>Thinking of TDD as a triathlon and then considering how you would approach building and integrating the individual TDD skills as if it was a sporting triathlon could help you become an outstanding TDD triathlete.</p>

<p>Note: Significant contributions to this blog were made by Ken Collier.</p>]]>

</content>
</entry>
<entry>
<title>Special Webinar - Agile Research Findings, Aug 4th 11am ET</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2009/07/special_webinar.html" />
<modified>2009-07-31T13:38:56Z</modified>
<issued>2009-07-31T13:21:53Z</issued>
<id>tag:www.optimalfriction.com,2009://1.135</id>
<created>2009-07-31T13:21:53Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>Next Tuesday, August 4th, at 11am ET, I'm hosting a Special Webinar called “Financial Benefits of Agile; Case Studies from the Agile Impact Report."  It's open to the public; so if any readers of this blog are interested, you can send me a message and we'll get you a URL link.</p>

<p>Parts of this webinar have been featured as Main Stage and Keynote Addresses at Agile 2008, Better Software, and the Agile Development Practices conference. It was also featured as part of a multi-city “Agile Success” tour by Rally Software this year in NYC and Atlanta.  There will be time-to-market, quality, and productivity data from actual benchmark studies of 30+ Agile projects compared against the QSM SLIM Database of over 8,000 predominantly waterfall projects collected worldwide.</p>

<p>Join us if you are:</p>

<p>1.	Interested in how Agile projects measure against industry benchmarks <br />
2.	In need of data to make the business case for Agile <br />
3.	A decision maker or team lead interested in adopting Agile <br />
4.	Considering Agile and would like learn more from others' experiences <br />
5.	Looking learn about Agile measurement and estimation</p>

<p>Want the link?  Click <a href="mailto:info@qsma.com">here</a> and type "YES"</p>

<p>P.S.  You can get a copy of "The Agile Impact Report" by clicking on the Rally logo at the QSMA Online Resource Library <a href="http://www.qsma.com/re_news.html">here.</a><br />
</p>]]>
</content>
</entry>
<entry>
<title>Rightsizing Your Project in a Down Economy</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2009/06/rightsizing_you.html" />
<modified>2009-06-22T12:17:58Z</modified>
<issued>2009-06-22T12:07:29Z</issued>
<id>tag:www.optimalfriction.com,2009://1.134</id>
<created>2009-06-22T12:07:29Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>...is the topic of a new talk that Lee Copeland - chief poombah at SQE - asked me to give at the Fall 2009 <a href="http://www.sqe.com/agiledevpractices/Default.aspx">Agile Development Practices Conference</a> at the Rosen Shingle Creek Resort in Orlando FL this November.</p>

<p>I've got a few war stories to share since the case study format is what I find best for topics like these. Self-defeating behaviors are what I'll try to tackle; some of what happens in a recession falls into this category as people scramble to adjust to "compressed" thinking - compress my dates, budgets, (expand project scope), and compress my family life.  How can we cope?  </p>

<p>I'd welcome folks to weigh in on this subject by the blog comments or via email.  Send a message to my attention at info@qsma.com.  Would love to hear from you!  Or better yet, come to Orlando on November 9th.  Here's a description of my talk:</p>

<p><u><strong>Rightsizing Your Project in a Down Economy</strong></u> </p>

<p>In tough times, both shoes drop simultaneously  and “scarcity thinking” takes over in senior executives, managers, and development teams. In this environment, dysfunction can wreak havoc on your projects in the form of scope greed, death-march deadlines, and budget cuts. Often, the tendency is to say “yes” to impossible dates, take on too much, suffer the budget cuts, and pray that heroics might save the day. This is a disaster waiting to happen. It takes a skillful manager to “rightsize” critical projects – right team, right scope, right dates – at the beginning. Scarcity thinking threatens all three. Michael Mah describes how to lead difficult conversations to discuss the “undiscussables.”  Michael shares how to artfully frame trade-offs for stakeholders to set priorities and get buy-in by using a blend of common sense, essential measurement concepts, and rules of software estimation. Whether you’re agile, waterfall, or offshore, discover information you need to make the right choices and gain the support of your organization.</p>]]>
</content>
</entry>
<entry>
<title>Inspiration</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2009/05/inspiration.html" />
<modified>2009-05-16T11:58:49Z</modified>
<issued>2009-05-16T11:26:28Z</issued>
<id>tag:www.optimalfriction.com,2009://1.133</id>
<created>2009-05-16T11:26:28Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>A slightly off-topic post, off my Facebook.  I'm thinking of a mother who lost a son on the hijacked plane that struck WTC Tower2 on 9/11. Then deciding with her husband to build a girls school in Loghar Afghanistan - land where terrorists were trained - as a way to make PEACE; thus creating a tribute in her son's memory, transforming grief into inspiration and joy, and bridging cultures in faraway lands. That is the story of Sally Goodrich as told in the film-in-progress, "Axis of Good".</p>

<p>Director friend <a href="http://www.imdb.com/name/nm0220257/">Rick Derby</a> and I have gotten the <a href="http://www.biffma.com/events-detail.php?record=135">documentary of Sally Goodrich's journey</a> into the <a href="http://www.biffma.com/index.php">Berkshire International Film Festival</a> www.biffma.com. Go see it in Gt. Barrington MA at the Triplex2, tomorrow, Sunday 5/17 at 4pm. Inspiring. Heartwarming. Incredible. Rick, Sally and Don Goodrich will be there to share, after the film concludes.</p>

<p><img alt="giving-girls-wings-01-af.jpg" src="http://www.optimalfriction.com/giving-girls-wings-01-af.jpg" width="492" height="371" /></p>]]>
</content>
</entry>
<entry>
<title>Cutter Summit 2009</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2009/05/cutter_summit_2_8.html" />
<modified>2009-05-05T12:36:13Z</modified>
<issued>2009-05-05T12:15:29Z</issued>
<id>tag:www.optimalfriction.com,2009://1.132</id>
<created>2009-05-05T12:15:29Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>Hanging with my <a href="http://www.cutter.com/summit/2009.html">Cutter Summit</a> gang at the Royal Sonesta Hotel in Boston. Preparing for a Harvard Business School case study led by Rob Austin. Great fun! Weather stinks; it's not sunny like this picture shows.  Check out the <a href="http://twitter.com/cuttertweets/">Tweets here.</a></p>

<p><img alt="Summit07%20004%20small.jpg" src="http://www.optimalfriction.com/Summit07%20004%20small.jpg" width="450" height="400" /></p>]]>
</content>
</entry>
<entry>
<title>New Metrics for Turbulent Times - Excerpts</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2009/04/new_metrics_exc.html" />
<modified>2009-04-23T13:32:09Z</modified>
<issued>2009-04-23T13:18:17Z</issued>
<id>tag:www.optimalfriction.com,2009://1.131</id>
<created>2009-04-23T13:18:17Z</created>
<summary type="text/plain">Cutter IT Journal&apos;s issue on &quot;New Metrics for Turbulent Times&quot; is out!  Here&apos;s an excerpt from my Guest Editor introduction.  This issue contains some great articles by Cutter authors Vince Kellen, Michael Rosen, Evan Campbell, Sara Cullen, and William Walton on Ethics, IT Architecture, Agile Methods, Outsourcing, and Portfolio Management.  Interested in more - perhaps a trial subscription?  email me at info@qsma.com.  

--------------------------------

New Metrics for Managing Turbulent Times

Point:  Tough Times Demand New Metrics

The recession is forcing companies to make tough decisions.  New metrics are needed to make the right decisions on getting through the downturn.

Counterpoint:  Existing Metrics Are Good Enough

Organizations should resist the urge to concoct new measures when the existing ones, applied correctly, will do.

Opening Statement, by Michael Mah

The current economic downturn has cut a deep gash in the economies of virtually every country and industry, affecting the lives of perhaps every living person in many ways not seen in over 50 years.  In a recent live appearance on CNBC, billionaire Warren Buffett said unemployment will likely climb higher and that the economy has basically “fallen off a cliff.”  Fear is dominating Americans’ behavior and the economy has followed the worst-case scenario he envisioned.  Moreover, in a global recession - fear goes global.  It’s not limited to just Americans and U.S. companies.  Economies around the world are more interdependent today than ever before.  In work and in private life, no one seems immune from having to make tough decisions in the months ahead.

How do people make wise decisions in the face of such unrest?  What information do they rely upon and how does that data come into play?  When it comes to work life, if cutting costs are mandatory, should we simply make across-the-board cuts with a hatchet, or is it wise to find a more surgical approach?  Or is this a time to make strategic decisions to invest, and thereby out-recover the competition when the recession ends?  What information, what metrics, should we rely upon to decide?</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>Cutter IT Journal's issue on "New Metrics for Turbulent Times" is out!  Here's an excerpt from my Guest Editor introduction.  This issue contains some great articles by Cutter authors Vince Kellen, Michael Rosen, Evan Campbell, Sara Cullen, and William Walton on Ethics, IT Architecture, Agile Methods, Outsourcing, and Portfolio Management.  Interested in more - perhaps a trial subscription?  email me at <a href="mailto:info@qsma.com">info@qsma.com</a>.  </p>

<p>--------------------------------<br />
<u><br />
<strong>New Metrics for Managing Turbulent Times</strong></u></p>

<p><strong>Point:  Tough Times Demand New Metrics</strong></p>

<p>The recession is forcing companies to make tough decisions.  New metrics are needed to make the right decisions on getting through the downturn.</p>

<p><strong>Counterpoint:  Existing Metrics Are Good Enough</strong></p>

<p>Organizations should resist the urge to concoct new measures when the existing ones, applied correctly, will do.</p>

<p><strong>Opening Statement, by Michael Mah</strong></p>

<p>The current economic downturn has cut a deep gash in the economies of virtually every country and industry, affecting the lives of perhaps every living person in many ways not seen in over 50 years.  In a recent live appearance on CNBC, billionaire Warren Buffett said unemployment will likely climb higher and that the economy has basically “fallen off a cliff.”  Fear is dominating Americans’ behavior and the economy has followed the worst-case scenario he envisioned.  Moreover, in a global recession - fear goes global.  It’s not limited to just Americans and U.S. companies.  Economies around the world are more interdependent today than ever before.  In work and in private life, no one seems immune from having to make tough decisions in the months ahead.</p>

<p>How do people make wise decisions in the face of such unrest?  What information do they rely upon and how does that data come into play?  When it comes to work life, if cutting costs are mandatory, should we simply make across-the-board cuts with a hatchet, or is it wise to find a more surgical approach?  Or is this a time to make strategic decisions to invest, and thereby out-recover the competition when the recession ends?  What information, what metrics, should we rely upon to decide?</p>

<p>We are firmly on the scarcity side of the abundance/scarcity continuum.  For many (but not all), cost cutting is the order of the day.  If you’re a bank or an auto company, it could be a question of survival.  Meanwhile, others may find opportunity.  For example, discount auto insurers and others are finding their market share increasing as households look for less expensive choices.  Companies in these spheres might make a case for investment as their competitors shrink.  In fact, during the last economic downturn, some like Intel and IBM famously invested in R&D as their competitors slashed investments.  They generated record profits and dominated in technologies like Wi-Fi, once the economy recovered.  While this downturn is certainly more severe than the last, the opportunities for those who capitalize may perhaps be even greater.</p>

<p>But let’s get back to the title of this issue, where we allude to metrics in turbulent times.  Metrics, put simply, are a synonym for information.  While the nature of information is something we want to address in this issue, we also question how people’s minds use or don’t use information during times of turbulence and fear.  Joseph LeDoux, professor of neuroscience at New York University and author of The Emotional Brain, explains that the amygdala, an almond-sized clump of tissue above the brainstem, triggers fight-or-flight responses in the brain that actually inhibit cognitive thinking and the logical use of information by the cerebral cortex.  In short, our primitive brain imagines that there’s a saber-toothed tiger about to eat us, and it tells us to not think: just run for your life.  And in his book “Blink,” author Malcolm Gladwell describes that great decision makers aren’t those who process the most information or spend the most time deliberating, but are those who filter factors that matter from an overwhelming number of variables.  Sometimes this happens in the blink of an eye.  How should we make decisions while under duress, and what are metrics that matter?</p>

<p>In this issue of Cutter IT Journal, our authors offer you a variety of perspectives to help you address these challenges.  We welcome their perspectives on whether new ways of thinking and new forms of information are in order as we confront the current dramatic swing in the business cycle.  <a href="mailto:info@qsma.com">learn more...</a></p>

<p><br />
</p>]]>

</content>
</entry>
<entry>
<title>QSMA @ Better Software Conference...</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2009/03/qsma_better_sof.html" />
<modified>2009-03-26T19:42:47Z</modified>
<issued>2009-03-26T19:35:53Z</issued>
<id>tag:www.optimalfriction.com,2009://1.130</id>
<created>2009-03-26T19:35:53Z</created>
<summary type="text/plain">I&apos;m Sean Callaghan, QSMA&apos;s Director of Business Development and I’d like to invite you to join us at the Better Software Conference June 8-12 2009 at the Venetian in Las Vegas. Among the many outstanding speakers is QSM Associates’ Managing...</summary>
<author>
<name>Sean</name>

<email>blogging@qsma.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>I'm Sean Callaghan, QSMA's Director of Business Development and I’d like to invite you to join us at the Better Software Conference June 8-12 2009 at the Venetian in Las Vegas. </p>

<p>Among the many outstanding speakers is QSM Associates’ Managing Partner, Michael Mah, who will be sharing his latest findings on the state of Agile development, taken directly from his “real world” work with innovative companies who depend on creating great software.<br />
</p>]]>
<![CDATA[<p>Michael, along with QSMA's Anny Randel, will be offering workshops, discussion and insight at one of the software development industry's most important conferences. He is also teaming with Rally Development's Richard Leavitt to present a compelling case for the significant ROI advantages of Agile development. <br />
So, whether you are Agile, considering it or are just looking for deeper insights into your software development metrics, please join us at this engaging and practical conference and expo. If you would like to sign up for any of our workshops, please let me know at <a href="info@qsma.com">info@qsma.com </a></p>]]>
</content>
</entry>
<entry>
<title>New Metrics for Managing Turbulent Times</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2009/01/new_metrics_for.html" />
<modified>2009-01-05T15:40:37Z</modified>
<issued>2009-01-05T15:04:43Z</issued>
<id>tag:www.optimalfriction.com,2009://1.129</id>
<created>2009-01-05T15:04:43Z</created>
<summary type="text/plain">Happy New Year 2009!  

I&apos;m pleased to kick off an editorial New Year at Cutter Consortium as guest editor for the March 2009 issue of the Cutter IT Journal.  I&apos;m posting the call for papers here in case any of you sports fans would like to make a submission for consideration.  Let me know by emailing me :)
------------------------------------------- 
CALL FOR PAPERS
Cutter IT Journal
Guest Editor: Michael Mah
Abstract Submission Date: 13 January 2009 Articles Due: 6 February 2009

New Metrics for Managing Turbulent Times

The current economic downturn has cut a deep gash in the economies of virtually every country and industry, affecting the lives of perhaps every living person in many ways not seen in over 50 years. It seems as though the fall of communism was, in hindsight, a prelude to an even larger shockwave that would come and strike the heart of capitalism, completing a shakeup to economies of nearly every nation across the globe.</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>Happy New Year 2009!  </p>

<p>I'm pleased to kick off an editorial New Year at Cutter Consortium as guest editor for the March 2009 issue of the Cutter IT Journal.  I'm posting the call for papers here in case any of you sports fans would like to make a submission for consideration.  Let me know by <a href="mailto:mmah@cutter.com">emailing me :)</a><br />
-------------------------------------------<br />
<strong>CALL FOR PAPERS</strong><br />
Cutter IT Journal<br />
Guest Editor: Michael Mah<br />
Abstract Submission Date: 13 January 2009 Articles Due: 6 February 2009</p>

<p><u><strong>New Metrics for Managing Turbulent Times</strong><br />
</u><br />
The current economic downturn has cut a deep gash in the economies of virtually every country and industry, affecting the lives of perhaps every living person in many ways not seen in over 50 years. It seems as though the fall of communism was, in hindsight, a prelude to an even larger shockwave that would come and strike the heart of capitalism, completing a shakeup to economies of nearly every nation across the globe.</p>

<p>In a previous issue of CITJ, Guest Editor Bob Charette talked about fingers pointing at risk (mis)management as a major cause of the current economic crisis, with quantitative models and processes used by banks, mortgage companies, and financial institutions as being a source of failure in judgment and poor decision making. He says that investor Warren Buffet summed up the skepticism about quantitative models this way: "All I can say is, beware of geeks ... bearing formulas."</p>

<p>There is no doubt that there is plenty of blame to go around. To point the finger solely at financial metrics as being the root cause of the current crisis may be unfair. In fact, we also know that companies also had access to reliable and accurate information, but in many cases senior executives ignored warnings in an effort to generate even higher profits. In short, we might say that the one rather powerful human emotion that trumped the information at hand - both good and bad - was simple greed.  In the movie "Wall Street," the character of Gordon Gekko, played by Michael Douglas, said "Greed is good." Well, is it?</p>

<p>So now that we're suffering the consequences of poor macro-economic decision making, where do we go from here? How will IT managers make tough decisions in the face of the economic environments of the companies that they serve? There is no doubt that we are now firmly on the scarcity side of the abundance/scarcity continuum. For many (but not all), cost cutting is now the order of the day. Others may see opportunity. In the last economic downturn, a few companies like Intel and IBM famously invested in R&D as their competitors slashed investments, generating record profits in technologies like Wi-Fi, once the economy recovered. Who decides and how?</p>

<p>As to metrics, what information will companies rely upon to navigate through these times? What decisions might they make in the face of the scarcity/abundance dilemma?  If organizations are driven by fear, will they make bad decisions or good ones while in that highly emotional state, regardless of whatever information is at hand? Will CFO's rule the day and attempt to slash labor costs and mandate more use of offshore resources? Or will this strategy result in a divesting of valuable in-house knowledge and potentially cripple a company's future as it undergoes an engineering lobotomy, leaving it unable to later recover? Will there be a return of more Death March projects as organizations are subjected to even more deadline pressure while simultaneously being hit with budget cuts and staffing limitations?</p>

<p>The March 2009 Cutter IT Journal invites useful debate and analyses on the new metrics being used by organizations to make critical decisions regarding their future in a time of enormous economic turbulence. </p>

<p>TOPICS OF INTEREST MAY INCLUDE (but are certainly not limited to) the following:</p>

<p>* What measures should organizations use if faced with a mandate to simply cut costs? Should these cuts be across the board and made with a hatchet, or will there be more deliberate, surgical cuts?</p>

<p>* How can IT managers make the opposite case if desired, to invest through the downturn? Are new ROI measures needed to argue the case for delivering value and business benefit rather than cutting expenditures?</p>

<p>* How should IT organizations measure themselves if cost cutting were to include offshoring? How should they measure vendors?</p>

<p>* Eric Schmidt, CEO of Google, said in a Meet the Press interview that America has the brain power and talent to "innovate itself out of this recession." How might one measure innovation and the resultant business benefit?</p>

<p>* How will organizations balance the reduction of costs with the need to still meet ever-important schedules while not sacrificing quality? What measures will they rely upon to achieve this balance?</p>

<p>* Forward looking firms will see this economic climate as an opportunity to enter markets vacated by weakened competitors. What indicators will companies use to identify when and how to move into these markets?</p>

<p>* Are Agile processes a no-brainer? When you consider that Agile espouses both incremental and earlier delivery of business value (instead of waiting until the end of a longer waterfall process/project), should organizations be looking at a different ROI model for Agile?</p>

<p>TO SUBMIT AN ARTICLE IDEA<br />
Please respond to Michael Mah at michael[dot]mah[at]qsma[dot]com with a copy to itjournal[at]cutter[dot]com, no later than 6 January and include an extended abstract and a short article outline showing major discussion points.</p>

<p>ARTICLE DEADLINE<br />
Articles are due on 6 February 2009.</p>

<p>EDITORIAL GUIDELINES<br />
Most Cutter IT Journal articles are approximately 2,500-3,500 words long, plus whatever graphics are appropriate. If you have any other questions, please do not hesitate to contact CITJ's Group Publisher, Christine Generali at cgenerali[at]cutter[dot]com or the Guest Editor, Michael Mah at michael[dot]mah[at]qsma[dot]com. Editorial guidelines are available at http://www.cutter.com/content-and-analysis/journals-and-reports/cut<br />
ter-it-journal/edguide.html.</p>

<p>AUDIENCE<br />
Typical readers of Cutter IT Journal range from CIOs and vice presidents of software organizations to IT managers, directors, project leaders, and very senior technical staff. Most work in fairly large organizations: Fortune 500 IT shops, large computer vendors (IBM, HP, etc.), and government agencies. 48% of our readership is outside of the US (15% from Canada, 14% Europe, 5% Australia/NZ, 14% elsewhere). Please avoid introductory-level, tutorial coverage of a topic. Assume you're writing for someone who has been in the industry for 10 to 20 years, is very busy, and very impatient. Assume he or she will be asking, "What's the point? What do I do with this information?" Apply the "So what?" test to everything you write.</p>

<p>PROMOTIONAL OPPORTUNITIES<br />
We are pleased to offer Journal authors a year's complimentary subscription and 10 copies of the issue in which they are published. In addition, we occasionally pull excerpts, along with the author's bio, to include in our weekly Cutter Edge e-mail bulletin, which reaches another 8,000 readers. We'd also be pleased to quote you, or passages from your article, in Cutter press releases. If you plan to be speaking at industry conferences, we can arrange to make copies of your article or the entire issue available for attendees of those speaking engagements -- furthering your own promotional efforts.</p>

<p>ABOUT CUTTER IT JOURNAL<br />
No other journal brings together so many cutting-edge thinkers, and lets them speak so bluntly and frankly. We strive to maintain the Journal's reputation as the "Harvard Business Review of IT."  Our goal is to present well-grounded opinion (based on real, accountable experiences), research, and animated debate about each topic the Journal explores.</p>]]>

</content>
</entry>
<entry>
<title>Surviving, Thriving in Turbulent Times </title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2008/11/surviving_thriv.html" />
<modified>2008-11-24T20:42:41Z</modified>
<issued>2008-11-24T19:56:55Z</issued>
<id>tag:www.optimalfriction.com,2008://1.128</id>
<created>2008-11-24T19:56:55Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>Defensive postures abound during this current economic mess, and most everywhere you turn, the mantra is about making deep cuts to avoid costs.  There's another approach:  create a high-value, low-cost strategy that increases productivity while simultaneously delivering measurable value to company stakeholders, faster, than via traditional methods.  </p>

<p>So... If I were a technology manager, I'd be focusing on key strategies to make the best out the current situation.  I'd deliver smaller software releases with high value features - first and foremost at the top of the list, use teams that are as small as possible, and avoid costly rework by making sure that "tight communication-feedback loops" help get software done right, as much as possible, the first time.  And secure management buy-in on this strategy by showing them ROI numbers on how it works.  Sounds like Agile development.</p>

<p><a href="http://www.rallydev.com/turbulent/qsma.html">"Agile in Turbulent Times,"</a> is the theme of a two-part webinar sponsored by Rally Software on Wednesday, December 10th at 1pm EST.   I am pleased to be the host of Part 1, "Proving the Financial Benefit of Agile," where we'll show how to quantify the financial return, time-to-market, cost, and quality of successful agile strategies.  The highlight will be the result of a study that QSM Associates performed on 30 agile projects across 9 companies, comparing the results against the QSM SLIM-Metrics database which contains trends from over 7,500 completed projects collected worldwide.</p>

<p>To read the detailed description, or to register for this event, <a href="http://www.rallydev.com/turbulent/michael.html">click here.</a>  I look forward to having you join us!</p>]]>
</content>
</entry>
<entry>
<title>New SLIM 7.0 Release, Now Shipping</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2008/11/new_slim_70_release_now_shipping.html" />
<modified>2008-11-11T13:02:28Z</modified>
<issued>2008-11-11T12:23:58Z</issued>
<id>tag:www.optimalfriction.com,2008://1.127</id>
<created>2008-11-11T12:23:58Z</created>
<summary type="text/plain">All of us at QSM are very excited about the new SLIM 7.0 Release which represents the latest state-of-the-art in software measurement and estimation. Personally, I feel that this is a major milestone in manifesting virtually all we know as a team in software measurement, management, and forecasting.

As many are well aware, what&apos;s especially exciting to me is the blending of &quot;QSM science&quot; in the space of helping companies implement Agile methods, and the way SLIM portrays how agile software projects behave. I&apos;ve had the pleasure of using the models at two of the highest performing companies implementing XP and SCRUM, namely Follett Software and BMC Software, and creating trends and analyses that have been the crux of recent keynote and main stage talks at conferences like Agile 2008, Better Software, and Agile Develelopment Practices (where I am today, teaching a full-day session on Agile Metrics :)

But as you can see in the press release below, quantifying ROI, predicting schedule outcomes, forecasting project scope within deadlines, creating reliable velocity trends and burndown charts for stories and bugs etc. isn&apos;t just for the few; it&apos;s available to anyone who wants to &quot;just do it&quot; themselves. Below are quotes from Kim Wheeler of Follett and how she&apos;s used SLIM to achieve just about the highest level of productivity and quality that I&apos;ve personally measured, something especially vital in these economic times. Across 6 projects, they&apos;ve delivered software 50% faster than industry with twice the quality, while saving over $7.8 million! As a result, they are the dominant player in their marketplace, winning industry awards and increasing their market share and profitability. Bravo!

Guess what? We teach this stuff! I&apos;d welcome you to any of my future conference tutorials or SLIM workshops in McLean VA. However, both our last class in October and our next class in December - have quickly sold out. (Don&apos;t be dissuaded - come see us in January!)  You can contact Sean Callaghan at sean.callaghan@qsma.com for more information about upcoming events.</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Tool Topics</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>All of us at QSM are very excited about the new SLIM 7.0  Release which represents the latest state-of-the-art in software measurement and estimation.  Personally, I feel that this is a major milestone in manifesting virtually all we know as a team in software measurement, management, and forecasting.</p>

<p>As many are well aware, what's especially exciting to me is the blending of "QSM science" in the space of helping companies implement Agile methods, and the way SLIM portrays how agile software projects behave.  I've had the pleasure of using the models at two of the highest performing companies implementing XP and SCRUM, namely Follett Software and BMC Software, and creating trends and analyses that have been the crux of recent keynote and main stage talks at conferences like Agile 2008, Better Software, and Agile Develelopment Practices (where I am today, teaching a full-day session on Agile Metrics :)</p>

<p>But as you can see in the press release below, quantifying ROI, predicting schedule outcomes, forecasting project scope within deadlines, creating reliable velocity trends and burndown charts for stories and bugs etc. isn't just for the few; it's available to anyone who wants to "just do it" themselves.  Below are quotes from Kim Wheeler of Follett and how she's used SLIM to achieve just about the highest level of productivity and quality that I've personally measured, something especially vital in these economic times.  Across 6 projects, they've delivered software 50% faster than industry with twice the quality, while saving over $7.8 million!  As a result, they are the dominant player in their marketplace, winning industry awards and increasing their market share and profitability.  Bravo!</p>

<p>Guess what?  <a href="http://www.qsma.com/training.html">We teach this stuff!</a>  I'd welcome you to any of my future conference tutorials or SLIM workshops in McLean VA.  However, both our last class in October and our next class in December - have quickly sold out.  (Don't be dissuaded - come see us in January!)  You can contact <a href="mailto:sean.callaghan@qsma.com">Sean Callaghan</a> at sean.callaghan@qsma.com for more information about upcoming events.</p>

<p>-------------------------------------------<br />
<u><br />
<strong>QSM Announces SLIM 7.0 Planning, Estimating Solution<br />
For Complex Enterprise Software Development Scenarios<br />
</strong></u><br />
MCLEAN, VA -- -- QSM, Inc. announces a new version of the company’s flagship software lifecycle management solution, SLIM Suite 7.0, bringing a new level of sophistication to the planning and estimation strategies of software developers. QSM is a provider of software tools and consulting services that enable organizations to estimate, track, and benchmark their software development and maintenance projects.</p>

<p>Commercial and government enterprises worldwide use SLIM in three critical stages: to estimate the cost and schedule for new projects; to benchmark completed projects against others; and to measure and control “in-flight” projects to prevent overruns. Used for managing both internal and outsourced application development, SLIM is comprised of five elements, which can be used individually or in the integrated suite: SLIM-Control, SLIM-Estimate, SLIM-DataManager, SLIM-Metrics, and SLIM-MasterPlan. </p>

<p>"Until you measure and compare, you don't know how good you really are,” said Kim Wheeler, Director of Development Projects, Follett Software Company, the leader in school book and library automation technology. In conjunction with QSM Associates, Follett uses SLIM tools to more effectively estimate and manage their Agile projects. “SLIM is well suited to the fast-paced, iterative world we live in. SLIM measurements have enabled us to identify that our in-house Agile development saved more than $7.8 million compared to industry experience. Instead of seeking cost savings offshore, we're achieving these higher savings with our own team,” said Wheeler. </p>

<p>“SLIM has been an incredible motivator to our staff. After using SLIM on three XP projects, we have experienced continuous improvement; in fact, our most recent three projects have hit even higher levels of productivity. Such a return is unprecedented in our experience," Wheeler said. Follett’s experience and expertise in library automation and materials serves as the launching pad for both information and resource management tools and solutions. Follett Software’s legacy of innovation includes multiple awards, and a leading role in the Schools Interoperability Framework (SIF) initiative. </p>

<p>The SLIM MasterPlan component of the SLIM 7.0 Suite has been greatly enhanced to accommodate the more complex development strategies that are common to today’s software environment. For example, the development landscape for today’s enterprises often includes multiple release, multiple partners, multiple product integrations, and iterative strategies like Agile and RUP. </p>

<p>The new version of SLIM also provides off-the-shelf templates that enable developers to build models of many complex programs. These templates, which are based on best practice profiles from thousands of QSM consulting engagements, include Agile, off-shore, multi-release, and multi-contractor, as well as package implementation templates for SAP, PeopleSoft, and Oracle.</p>

<p>The concepts of systems design, modeling and reuse are all essential to both productivity and quality in today’s enterprise. Taking these concepts to a higher level, SLIM’s Available Task Component Library easily add tasks outside of the typical software development modeling process, such as systems engineering, fixed cost, milestones, system-level integration and testing, long term sustainment, and program management.</p>

<p>A new Global what-if Scenario Generator allows for quick assessment of the impact to any individual component on the entire program. For example, users can change team sizes, productivity assumptions or functional content, and the scenario generator calculates the impact for each program component then applies the dependence rules and displays an alternative solution. </p>

<p>All SLIM Suite elements are compatible with Microsoft’s Access open architecture, and allow seamless interfaces to any ODBC-compliant tool. And, all can export to and import from the latest version of MS Project, including multi-level Work Breakdown Structure [WBS] files. An improved API also facilitates the importing of statistics and other information from leading independent tool suites, such as those provided by IBM/Rational and Telelogic. </p>

<p>Information from independent tools, in such areas as requirements definition, design, configuration management and defect tracking, is critical to the world-class project management delivered by this newest version of the SLIM Suite. With its strong integration capabilities, SLIM delivers unparalleled project planning and management.</p>

<p>Backward-compatible with previous versions, SLIM Suite 7.0 is available now from QSM, its U.S. affiliate QSM Associates, and the network of QSM offices worldwide. A single-user license for SLIM 7.0 starts at $12,500. </p>

<p><u><br />
<a href="http://www.qsma.com/about.html"><strong>About QSM Associates</strong></u></a></p>

<p>QSM Associates, Inc. helps organizations measure, plan, estimate and control software projects. It offers the SLIM (Software Lifecycle Management) Suite of tools, so managers can benchmark and forecast Agile, waterfall, in-house, and offshore/multi-shore software projects. SLIM contains statistics from a worldwide database of more than 7,500 completed projects, enabling productivity benchmarking on the desktop. Using SLIM to dynamically run ‘virtual project simulations,” companies routinely model and forecast waterfall and Agile releases to deliver on time, within budget with > 90% estimation accuracy. SLIM can also derive ROI achieved by Agile methods and other process improvements. QSM Associates offers consulting, training, and coaching to help accelerate this capability. QSM and SLIM are registered trademarks of Quantitative Software Management. Information is available at www.QSMA.com.</p>

<p>Contacts:<br />
General contact: Edward Bride, 413-442-7718 [Ed@edbride-pr.com] <br />
QSM Associates: Sean Callaghan, 413-499-0988 x105 [sean.callaghan@qsma.com]<br />
</p>]]>

</content>
</entry>
<entry>
<title>Election Day Electricity</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2008/11/election_day_el.html" />
<modified>2008-11-11T13:04:12Z</modified>
<issued>2008-11-04T16:40:35Z</issued>
<id>tag:www.optimalfriction.com,2008://1.126</id>
<created>2008-11-04T16:40:35Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>This November 4th day is brimming with excitement.  I just returned from casting my vote, and found it interesting to use a traditional paper ballot to color in a dark circle signifying my voting choice, in this age of computers, software, and modern technology.  Quite different than the last election, which used those old booths with the curtain like the Wizard of Oz.  I understand they were invented in 1905, and my city still used them in the last election of 2004.  (Ignore that man behind the curtain!!)</p>

<p><img alt="chicago%20lever.jpg" src="http://www.optimalfriction.com/chicago%20lever.jpg" width="450" height="325" /></p>

<p>How interesting that we've "advanced" to using a piece of paper and a pencil, now that it's 2008 :)</p>

<p><u><strong>Agile Development Conference</strong></u></p>

<p>Speaking of exciting, next week I get to travel to every retiree's favorite Red State - Florida.  [November 5th Election Update:  Holy smokes!! BOTH Florida and Ohio turned BLUE!  YES WE CAN!]</p>

<p>I'll be speaking at the <a href="http://www.sqe.com/Agiledevpractices/">Agile Development Practices Conference</a> at the <a href="http://www.rosenshinglecreek.com/rosenShingleCreek.asp">Shingle Creek Resort</a> in Orlando.  I had the privilege of Keynoting the last SQE Conference in Las Vegas, and if you're not constrained by your company's travel lockdowns in this crappy economy, I hope to see you at any one of these 4 sessions.  Lee Copeland and his gang at SQE run amazing conferences, and this one promises to be even better.  Here's where I plan to be: </p>

<p>Monday - I'm teaching a full day tutorial on "<a href="http://www.sqe.com/Agiledevpractices/Tutorials/Default.aspx">Using Metrics in Agile Environments</a>," showing people how to do what I do using SLIM.  I've taken my previous half-day session and expended it to a full day, to include estimation practices for Agile releases under tight deadlines.  It got great reviews at the last Better Software Conference, so we've expanded it and made it even better.  The class is virtually full, but I bet a space or two might still be available if you're interested.</p>

<p>Wednesday - <a href="http://www.sqe.com/Agiledevpractices/TechnicalPresentations.aspx">Rally Software</a> will be showcasing the results of a recent productivity study that QSM Associates conducted on results of using agile.  We're going to give attendees an inside view of how we ran this analysis using the SLIM model and our database of 7,500 completed projects collected worldwide.  This study showcases more than 30 projects from 9 companies using SCRUM and XP.  I get to co-present with Richard Leavitt of Rally, who is a very dynamic and brilliant presenter.</p>

<p>Thursday - I'll be giving a talk entitled, <a href="http://www.sqe.com/agiledevpractices/Concurrent/Default.aspx?Day=Thursday#T10">"Maximizing Team Dynamics and Avoiding Dysfunction."</a>  This is a very cutting-edge talk about the people-oriented issues when teams work as closely together as in pair-programming.  I plan to introduce ideas about "systems dynamics" and interpersonal interaction, bringing in concepts from my colleagues at the <a href="http://www.pon.harvard.edu/about.php">Harvard Negotiation Project</a>, and the work described in a remarkable book called <a href="http://www.amazon.com/Difficult-Conversations-Discuss-what-Matters/dp/014028852X">"Difficult Conversations."</a></p>

<p>Friday - <a href="http://www.sqe.com/Agiledevpractices/AgileLeadershipSummit.aspx">Israel Gat, Sr. VP at BMC Software</a>, will discuss how his team achieved results that we measured on very large Network Management releases using SCRUM, where their time-to-market was among the fastest in the QSM database.  This kind of performance can be a dramatic disruptor to the status quo - rippling through engineering, marketing, and management.  Being "too productive" apparently brings interesting problems.  Israel is a powerful speaker, and I'll be on hand to answer questions about our work with them.</p>

<p>I hope to see you in Orlando!</p>]]>
</content>
</entry>

</feed>