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<title>Optimal Friction</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/" />
<modified>2008-04-01T19:51:19Z</modified>
<tagline>Balancing Organizational Dynamics in the Information Age</tagline>
<id>tag:www.optimalfriction.com,2008://1</id>
<generator url="http://www.movabletype.org/" version="3.2">Movable Type</generator>
<copyright>Copyright (c) 2008, Mike</copyright>
<entry>
<title>Pumped Up About the May 7th Summit Workshop</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2008/04/pumped_up_about.html" />
<modified>2008-04-01T19:51:19Z</modified>
<issued>2008-04-01T13:13:12Z</issued>
<id>tag:www.optimalfriction.com,2008://1.118</id>
<created>2008-04-01T13:13:12Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>The Cutter Summit Conference</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>Just finished creating a brand new workshop that I 'm teaching at the upcoming <a href="http://www.cutter.com/summit/2008.html">Cutter Summit conference</a>.  The cool thing will be "gestalt-ish" role playing - the exercises put attendees into simulated roles with difficult choices.  (Unlike the real world, heh heh.)  Seriously, the case study scenario is an amalgam of real company situations from recent clients (names changed to protect the innocent).  It's already about 3/4 full from advanced registrations.</p>

<p>It will be good therapy.  Here's the write-up; if any of you good folks want to join in on the fun, <a href="https://cutter.com/cgi-bin/summit/store.cgi?action=link&sku=SUM-REG-2008">click here</a>.  For those of you already registered, get ready :)  Here are a few photos of our illustrious curator Tom DeMarco, Prof. Rogelio Oliva of (Mays Business School and before that Harvard Business School), and Ed Yourdon, from last year's Innovation conference.  For a look at our entire photo album, <a href="http://www.cutter.com/summit2007/photos/index.html">click here</a>.</p>

<p><a href="http://www.optimalfriction.com/archives/picture-109.jpg"><img alt="picture-109.jpg" src="http://www.optimalfriction.com/archives/picture-109-thumb.jpg" width="450" height="298" /></a></p>

<p><a href="http://www.optimalfriction.com/archives/picture-640.jpg"><img alt="picture-640.jpg" src="http://www.optimalfriction.com/archives/picture-640-thumb.jpg" width="450" height="310" /></a></p>

<p><a href="http://www.optimalfriction.com/archives/picture-368.jpg"><img alt="picture-368.jpg" src="http://www.optimalfriction.com/archives/picture-368-thumb.jpg" width="450" height="298" /></a></p>

<p><a href="http://www.optimalfriction.com/archives/picture-214.jpg"><img alt="picture-214.jpg" src="http://www.optimalfriction.com/archives/picture-214-thumb.jpg" width="450" height="298" /></a></p>

<p><u><strong>How to Collect and Use Metrics in Agile Software Development Environments</strong></u></p>

<p>If you're implementing or considering agile methods in your organization, how do compare productivity and quality against waterfall projects? Join Michael Mah to understand both agile and waterfall metrics, and how to communicate differences in the ways they behave to key decision makers.</p>

<p>In this tutorial you'll learn how to move from a project whiteboard to create project trendlines on productivity, time-to-market, and defects using your own data. Get an inside look at agile measurement by seeing this in action using real case studies. Learn how to replicate these techniques to make your own comparisons on time, cost, and quality. And discover how to leverage these methods to make the case for change with your management teams at your company.</p>

<p>During this hands-on session, you'll use your laptop to capture metrics and do productivity calculations. You'll be paired two-by-two, and together learn to use metrics data capture templates provided by Michael. As an added benefit, you will also be offered an option for follow-up project collection after the Summit, including one-on-one metrics calculations via webinar with Michael. </p>]]>
</content>
</entry>
<entry>
<title>Cutter Summt Conference, Cambridge MA May 5-7</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2008/03/cutter_summt_co.html" />
<modified>2008-03-27T20:35:08Z</modified>
<issued>2008-03-25T02:29:51Z</issued>
<id>tag:www.optimalfriction.com,2008://1.117</id>
<created>2008-03-25T02:29:51Z</created>
<summary type="text/plain">Wow... I just reviewed the program for the 2008 Cutter Summit Conference which is just around the corner from May 5th - 7th in Cambridge MA. I&apos;m told that the program will be a sellout, with registrations far exceeding last...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>Wow... I just reviewed the program for the <a href="http://www.cutter.com/summit/2008.html">2008 Cutter Summit Conference</a> which is just around the corner from May 5th - 7th in Cambridge MA.  I'm told that the program will be a sellout, with registrations far exceeding last year.  Take a look at the <a href="http://www.cutter.com/summit/2008.html">agenda</a>; topics include overcoming organizational dysfunction, the future of Internet revenue generation, <em>Mission to Mars: A Harvard Business School Case Study</em>, and a plethora of topics from speakers like Lou Mazzuchelli, Prof Alan McCormack, Tim Lister, Tom DeMarco, Mike Rosen, Vince Kellen, Prof Eric Clemons, and Roberto Verganti.  There will also be an exciting tutorial/seminar program with people like Bob Benson, Jim Watson, Larissa Moss, Warren McFarlan... and yours truly.</p>

<p>I'm enthusiastically preparing an <a href="http://www.cutter.com/summit/2008/wednesday/seminar04.html">ALL-NEW tutorial program</a> entitled "How to Collect and Use Metrics in Agile Software Development Environments."  The fun thing about this workshop will be using real data for the workshop exercises to understand patterns on time-to-market, cost, and productivity and to better plan/manage high-pressure IT projects using agile methods.  But the techniques apply to any software development environment, so it will be fascinating to gauge the audience's response.</p>

<p>For more information about Cutter or the Summit 2008 program, <a href="http://www.cutter.com/index.html">click here. </a> </p>]]>

</content>
</entry>
<entry>
<title>Town Meetings and Creating Community</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2008/02/town_meetings_a.html" />
<modified>2008-02-28T14:31:59Z</modified>
<issued>2008-02-28T09:24:10Z</issued>
<id>tag:www.optimalfriction.com,2008://1.116</id>
<created>2008-02-28T09:24:10Z</created>
<summary type="text/plain">Whew! The last couple of weeks have been crazy, and as always I feel grumpy when I don&apos;t get to fill folks in on this blog as often as I want to. Maybe there&apos;s a new psychological condition that I&apos;m...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>Whew!  The last couple of weeks have been crazy, and as always I feel grumpy when I don't get to fill folks in on this blog as often as I want to.  Maybe there's a new psychological condition that I'm experiencing these days - blog guilt.  (Something a recovering Catholic like me can work on...)</p>

<p>Enough of the confessions...</p>

<p>What's new?  Well, I have to say that the <a href="http://blog.cutter.com/2008/02/04/town-meeting-open-conversation-on-state-of-the-art-agile/">Town Meeting webinar</a> that I hosted - playing the "Charlie Rose" character to my fantastic guests, <a href="http://www.mikelunt.com/blog/">Mike Lunt</a> of <a href="http://www.bmc.com/products/products_services_detail/0,,0_0_0_2001,00.html">BMC Software</a> and Kim Wheeler of <a href="http://www.fsc.follett.com/sub/destiny_solutions/">Follett Software</a> - was a smash hit.  Very cool to just ask questions to get the ball rolling, and let Mike and Kim tell their stories about life and work in their world.  How generous of them to take the time and speak so candidly and honestly about how they transformed their organizations, and how excited (and proud) they are about what they've done.</p>

<p>Didn't come?  <a href="mailto:info@qsma.com">Click here</a> and send me a message to get a "pass" to access the webinar recording.  Once again, through the generosity of <a href="http://www.cutter.com/index.html">Cutter Consortium.<br />
</a><br />
What I liked best about the town meeting?  The feeling of community - and sharing real world stories directly from these "best-in-class" companies, and hearing what worked and why, directly from real people, live and unrehearsed as they say.  I have to admit that I was a little nervous at first, but we really settled into a rhythm as the conversation went on.  And that's what it was - a conversation.</p>

<p>From doing these, we at <a href="http://www.qsma.com/">QSM Associates</a> and Cutter came up with a fantastic idea to "continue the conversation."  We're creating a <a href="http://www.cutter.com/community/benchmarking.html">Benchmark Community</a> so that people can come together, get easy-to-use templates to measure on their own, and share the findings - and the stories - within a supportive and dynamic community.  We're going to look at group and individual project patterns - agile, offshore, waterfall, ERP, package implementations - every flavor or work under which we're racing against those ever-present deadlines, and share what we see.  Experts from QSM (Doug - this includes you :) and Cutter rotate roles as the "Charlie Rose" characters.</p>

<p>Interested?  There's more to come here on this blog.  Stay tuned.  (Gotta run to my next meeting.  Hope there are no typos or gaffes here... unedited as they say) <br />
</p>]]>

</content>
</entry>
<entry>
<title>&quot;Town Meeting&quot; - Open Conversation on State-of-the-Art Agile</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2008/01/charlie_rose_st.html" />
<modified>2008-02-04T16:55:25Z</modified>
<issued>2008-01-31T15:03:51Z</issued>
<id>tag:www.optimalfriction.com,2008://1.115</id>
<created>2008-01-31T15:03:51Z</created>
<summary type="text/plain">I&apos;m a storyteller by heart, which is why I so enjoy the work that I do. Not only my own stories, but exciting stories about what other people have experienced in life and work, which I&apos;ve been privileged to share...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>I'm a storyteller by heart, which is why I so enjoy the work that I do.  Not only my own stories, but exciting stories about what other people have experienced in life and work, which I've been privileged to share with them as a <a href="http://www.cutter.com/meet-our-experts/mmbio.html">consultant</a>.<br />
  <br />
<a href="http://www.cutter.com/events/multimedia/agileproductivity.html">My last Cutter webinar</a> was about telling stories from 5 companies implementing Agile methods.  Two in particular achieved remarkable results from their work; they are <a href="http://www.follettsoftware.com/?gclid=CIa-u4vnoJECFQRvHgodNFk1uA">Follett Software</a> in McHenry IL and <a href="http://www.bmc.com/products/products_services_detail/0,,0_0_0_2001,00.html">BMC Software</a> in Austin TX.  That webinar along with another that I delivered on industry productivity patterns was among the highest attended in the Cutter series.  My sense is that it's because both contained really interesting stories.</p>

<p>On Thursday February 14th (Valentine's Day :), I'm going to let two articulate and skilled managers from these remarkable companies tell their own stories - on the web.  From the responses garnered from the last two Cutter webinars that featured them, it seems appropriate to let them speak directly to YOU.  You'll learn how they did it, unedited and unrehearsed, as they say. </p>

<p>So we're going to hold a special "town meeting" - an open chat with our featured guests.  Consider this an invitation.  I get to play "Charlie Rose style PBS-talkshow host," and start the conversation with Kim Wheeler of Follett and <a href="http://www.mikelunt.com/blog/">Mike Lunt</a> of BMC.  Both of them have assembled high-performance teams that are hitting the highest quality and the fastest schedules I've measured for software development (using the <a href="http://www.qsma.com/tools.html">QSM SLIM technologies</a>) on Agile XP and SCRUM methods.  And although I know a little bit about what they've put together, they can tell it in more detail - in person!</p>

<p>But aside from the technical side of their experiences, you'll hear about the people side; that is, what did it take to create a working environment that not only pleased the company by the productivity and economic results they achieve, but how it became the kind of workplace that people feel proud to be part of.  The last time I was at Follett, you could see and feel the energy among the staff.  They were really enjoying working together.  </p>

<p>So if any of you who joined us last time would like to "meet" Kim and Mike directly and hear more, we've got <a href="http://www.cutter.com/events/multimedia/agilechat.html">another exciting event</a> planned.  Below you'll find the official write-up from the Cutter website and the link to register.  You can sit from the comfort of your own chair, ask Kim and Mike (or me) questions directly, and listen to what they have to say.  I've learned a LOT from hearing them, and I hope you do too.</p>

<p>[And if you missed the either webinar but would still like to sit in, you can click on a special link that's been opened to let you view the previously recorded session at your convenience.] </p>

<p>Cheers,  Michael</p>

<p>-------------------------------</p>

<p>Cutter Consortium <a href="http://www.cutter.com/events/multimedia/agilechat.html">"Town Meeting"</a> </p>

<p>After each of <a href="http://www.cutter.com/events/multimedia.html">Michael Mah’s recent Cutter Consortium webinars</a>, in which he described the remarkable productivity and quality numbers that have been achieved by several Agile development groups, we received a large number of follow-up questions. That’s why we decided to invite you to an “open mic” opportunity on February 14 at 11:30am EST, exclusively for people who participated in, or registered for and was unable to attend, one or both of those webinars. It’s your chance to direct (more) questions to Michael Mah, or to ask BMC Software’s Mike Lunt or Follett Software’s Kim Wheeler just how they were able to achieve among the fastest time-to-market and lowest defect patterns measured in recently recorded software development. </p>

<p>Join the conversation between Michael Mah, Kim Wheeler and Mike Lunt as they describe how they accomplished their remarkable transitions to agile software development. You’ll get a behind-the-scenes look at how each of these organizations achieved both management and team buy-in to create industry-leading, cutting-edge software development “ecosystems.” </p>

<p>And then, after Kim and Mike answer Michael’s brief questions, we’ll open the phone lines up to you, so that you can join the conversation and ask questions as part of this “town meeting”. Or, if you prefer, ask your questions via Chat. Come join us for this special session — unedited and unrehearsed! </p>

<p>To register, <a href="http://www.cutter.com/events/multimedia/agilechat.html">click here</a>.</p>

<p> “An Agile Metrics Chat” is added as a continuation of Michael’s recent Cutter Webinars: “Compared to What? A Look at Application Development Benchmarks” and “The Impact of Agile on Productivity at Five Companies.” To review/re-play these webinars, just log in at <a href="http://www.cutter.com/project.html">www.cutter.com/project.html</a>. </p>]]>

</content>
</entry>
<entry>
<title>Webinar: Agile Productivity Findings - January 17th, 2008</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2008/01/webinar_agile_p.html" />
<modified>2008-01-14T20:35:51Z</modified>
<issued>2008-01-10T11:47:29Z</issued>
<id>tag:www.optimalfriction.com,2008://1.114</id>
<created>2008-01-10T11:47:29Z</created>
<summary type="text/plain">Once again, through the good graces of Anne Mullaney, Group Publisher of Cutter Consortium, we&apos;re running a special re-broadcast of a webinar entitled, &quot;Case Study: The Impact of Agile on Productivity at Five Companies.&quot; Although normally reserved for Cutter Consortium...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>Once again, through the good graces of Anne Mullaney, Group Publisher of <a href="http://www.cutter.com/index.html">Cutter Consortium</a>, we're running a special re-broadcast of a webinar entitled, <a href="http://www.cutter.com/events/multimedia/agileproductivity.html">"Case Study: The Impact of Agile on Productivity at Five Companies."</a>  Although normally reserved for Cutter Consortium clients, Cutter is generously making this event "open-access" to QSM clients and OptimalFriction readers. </p>

<p>This event was originally broadcast last Fall through the IT Metrics and Productivity Institute, and was among the highest attended sessions.  I also presented some of the data at Software Quality Engineering's Agile Development Practices Conference in Orlando last December to a strong audience response. </p>

<p>If you're part of our QSM and/or the OptimalFriction readership community, and would like to join us at this webinar <a href="http://www.cutter.com/forms/eventSignup.html">register here</a>.  Or call Michele Keegan or Sean Callaghan at 413-499-0988.  See you there!</p>

<p>-----------------------------------------------------</p>

<p><strong>Case Study: The Impact of Agile on Productivity at Five Companies</strong></p>

<p>Presenter: <a href="http://www.cutter.com/meet-our-experts/mmbio.html">Michael Mah</a>, Senior Consultant, Cutter Benchmarking and Agile Product and Project Management practices</p>

<p>No discussion of current software development fails to mention Agile techniques like XP and Scrum; but do they work? How effective are Agile methodologies? How can we tell? In this webinar, Cutter Senior Consultant Michael Mah provides the answers to these questions.</p>

<p>Through extensive consulting work, Michael has benchmarked the metrics and the changes in productivity experience by companies using Agile methods. And now he’s sharing the results with you. Discover how five companies, all ostensibly "agile," produced a range of quantitative results and what the resultant implications were on time-to-market, staffing, and quality.</p>

<p>This webinar builds on Michael's recent webinar, <a href="http://www.cutter.com/events/multimedia/appdevbench.html">"Compared to What: A Look at Application Development Benchmarks"</a> in which he provided a peek into the productivity improvement these organizations enjoyed. Participate in this follow-on webinar and take a thought-provoking and interactive look at the hows and the whys of successful Agile development and glean insight from Michael's conclusions about both the benefits and challenges of Agile development.</p>

<p>Spend an hour with Michael and benefit from his analysis of these five organizations' productivity gains using Agile development.</p>

<p>Get Answers to Your Specific Questions:  The last 20 minutes of this webinar are devoted to a live Question & Answer session.</p>]]>

</content>
</entry>
<entry>
<title>Now Shipping! The Cutter/QSM Benchmark Almanac</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/12/new_cutterqsm_b.html" />
<modified>2007-12-20T15:58:29Z</modified>
<issued>2007-12-20T10:50:29Z</issued>
<id>tag:www.optimalfriction.com,2007://1.91</id>
<created>2007-12-20T10:50:29Z</created>
<summary type="text/plain">Great news! The Cutter Consortium is now shipping the Cutter/QSM Benchmark Almanac: Application Development Series, 2007-2008 Edition, the result of an unprecedented joint collaboration featuring industry research by QSM on software development (derived on projects mined from the QSM worldwide...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>Great news!  The Cutter Consortium is now shipping the <a href="https://cutter.com/cgi-bin/catalog/store.cgi?action=link&sku=RP22DL">Cutter/QSM Benchmark Almanac: Application Development Series, 2007-2008 Edition</a>, the result of an unprecedented joint collaboration featuring industry research by QSM on software development (derived on projects mined from the QSM worldwide database), and expert opinions by Cutter authors like Tom DeMarco, Tim Lister, Jim Highsmith, Jim Love, E.M. Bennetan and... yours truly.  For me, it's personally gratifying to have been the editor of this report since I also wear two hats:  being a managing partner of QSM Associates, as well as serving with <a href="http://www.cutter.com/index.html">Cutter</a> as the director of the Benchmarking Practice.  </p>

<p><a href="https://cutter.com/cgi-bin/catalog/store.cgi?action=link&sku=RP22DL">Read the Overview</a> here, which also contains ordering information.</p>

<p>Here's an excerpt of <a href="http://www.dorsethouse.com/authors/putnam.html">Larry Putnam</a>'s preface to the report.  As many of you know, Larry is considered by many to be the father of software measurement.  He's written (along with Ware Myers) five books on the subject, and countless papers going back over two decades.  I'm deeply privileged to have worked with Larry over the years, and to have been part of this project.  We hope you find this report extremely valuable to your organization.</p>

<p>===============================</p>

<p>From Larry Putnam Sr., President, Quantitative Software Management:, Inc.</p>

<p><em>When I first started in the software measurement and estimating business more than 30 years ago I was frequently asked intriguing questions like, “What are the most productive languages to write my code in?”  “How much productivity gain do I get from using a high level language v. assembly language?” “How much economic benefit does a best in class software development company achieve compared to a worst in class company?” “Is there a trade-off between cost and schedule?  How does that impact quality?” </p>

<p>There were many more similar questions.  I didn’t know the answers.  Why?  There just wasn’t any reliable data.  And to answer such questions one needs to have a good body of carefully measured and recorded software data about completed projects in a wide range of different application types and development environments.</p>

<p>So, not having much data was a great incentive to start collecting some with the ultimate goal of being to answer many of the questions that people in the industry raised.  Along with my colleagues I started collecting it.  The early collection efforts with a few scores of systems were enough to develop good estimating algorithms that have stood the test of time.  A few hundred systems collected and analyzed provided a baseline for benchmarking an organization v. peers in its industry.  A little more data and it became possible to establish industry trend patterns and productivity determinations that could be quantified in dollars saved, months of schedule reduction and improved reliability of the product delivered to the customer.</p>

<p>Trends started to become evident.  We started to be able to answer a lot of the questions by referring to the real data history.  Today we have a very extensive data base of completed projects from which to analyze and draw inferences and conclusions.  </p>

<p>The almanac you are about to get into was our first attempt to put together a number of analytical studies and present our findings about what the data were trying to tell us about software development and how the results might be used to plan and manage better.</p>

<p>The first part of the book is devoted to answering some contemporary questions about software projects that can be dealt with quantitatively – with numbers from the data.  I won’t try to describe them here.  You will enjoy it more if you dig into it yourself.</p>

<p>The second part of the book is a collection of excellent papers by some outstanding authors that support and elaborate on the analytical work presented in the first part.  The papers have been published by the Cutter Consortium.  The topic areas are: Software Estimation; Managing with Metrics; Risk and Quality as it relates to testing; Applying Metrics to Outsourcing, Extreme Programming and Agile Environments.  The authors who have done this work should be well known to you – people like Tom DeMarco, Tim Lister, Jim Highsmith, Jim Love, E.M. Bennetan and Michael Mah.  They have an immense amount of good, practical experience gained over many years working on complex projects on the forefront of the state of the art.</p>

<p>There is a lot here: A great body of experience to draw from.  You should enjoy it.  More importantly, you should benefit a lot.  I hope you do.</em></p>

<p>Lawrence H. Putnam</p>]]>

</content>
</entry>
<entry>
<title>I&apos;m So Excited...</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/12/im_so_excited.html" />
<modified>2007-12-12T14:17:23Z</modified>
<issued>2007-12-12T01:54:38Z</issued>
<id>tag:www.optimalfriction.com,2007://1.113</id>
<created>2007-12-12T01:54:38Z</created>
<summary type="text/plain">... and I just can&apos;t hide it. I just spent a day with our internal QSM team in McLean VA where we brainstormed about our HOT new SLIM 7.0 Release, which we&apos;re gearing up for a market launch next quarter....</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>... and I just can't hide it.</p>

<p>I just spent a day with our internal QSM team in McLean VA where we brainstormed about our HOT new <a href="http://www.qsma.com/tools.html">SLIM</a> 7.0 Release, which we're gearing up for a market launch next quarter.  Building upon <a href="http://www.dorsethouse.com/authors/putnam.html">Larry Putnam's</a> pioneering research on software lifecycles, we've got a new architecture that is completely adaptable to measuring, estimating, and planning Agile development projects for the software industry.</p>

<p>It's no surprise many organizations today are moving toward <a href="http://www.cutter.com/project.html">agile methods</a>.  Two burning questions for many organizations are 1) how to <a href="http://www.optimalfriction.com/archives/2007/08/agile_productiv_1.html">prove that these methods really work</a> and 2) how to reliably estimate and plan software projects in a dynamically changing world when requirements are in constant flux.  Many of our <a href="http://www.qsma.com/about_clients.html">SLIM clients</a> are facing issues like these.  </p>

<p>So that's why I have this Pointer Sisters song ringing in my head.  For those of you who might be reading this blog and are NOT in the software or technology industry, you've got to be thinking that <a href="http://www.cutter.com/meet-our-experts/mmbio.html">Michael Mah</a> has got to get a life.  (I admit that it sounds a little odd that this subject gets me so worked up...)</p>

<p>Imagine being really psyched about something that sounds so technologically fringe and esoteric...  Well, the reason I've got the Pointer Sisters in my head is because this is NOT fringe.  I'm convinced that Fortune 500 companies today are going to realize that this newfangled thing called Agile Methods is going mainstream for many companies on the leading edge of technology.  This is true whether you make software for financial services, medical, engineering, avionics, or embedded systems.  As more companies race to build software that makes the smarts of the <a href="http://en.wikipedia.org/wiki/Global_brain">global brain</a>, they're going to realize that building complex information technology systems - faster and more reliable than they've built them before - is going to be key to growing new companies, transforming existing ones, and creating disruptive technologies that take on economic challenges in a rapidly changing world.</p>

<p>Now, the MANAGERS who oversee the creating of these new applications are going to need to better understand, measure, plan, and manage projects like these under ever tighter deadlines.  And to do that better than pencil and paper or rudimentary bottoms-up spreadsheets, they're going to need easy-to-use-planning and estimating tools like <a href="http://www.qsma.com/slim_estimate.html">QSM's SLIM Model</a>.</p>

<p>We've taken everything that we know about making a computer help us do this (to take the load off our already overtaxed and multi-tasked minds), and to do it better than ever before.  In the next two days our QSM team brainstorms more about enabling our clients to do this, and I'll report about it here in the next few weeks.</p>

<p>In the meantime, we're building easy-to-use templates for people who want to jump right into running model simulations of agile, RUP, package implementation (i.e. SAP, Oracle), or traditional waterfall projects.  Some of these are already done and ready for online Webex demos.  Are any of you interested in seeing these?  If so, contact <a href="mailto:sean.callaghan@qsma.com">Sean Callaghan by email</a> and he can arrange an appointment for you over the web.</p>

<p>Stay tuned for more...  </p>]]>

</content>
</entry>
<entry>
<title>It&apos;s Snowing in the Northeast....</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/12/its_snowing_in.html" />
<modified>2007-12-04T16:17:45Z</modified>
<issued>2007-12-04T16:01:13Z</issued>
<id>tag:www.optimalfriction.com,2007://1.112</id>
<created>2007-12-04T16:01:13Z</created>
<summary type="text/plain">... so I&apos;m heading to Orlando FL for the Software Quality Engineering&apos;s Agile Development Practices Conference. Fun fun... Tomorrow (Wed 12/5) QSM Associates/Cutter and Rally Software will be presenting the following: Case Study – Benchmarking Agile Productivity: What an Independent...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>... so I'm heading to Orlando FL for the Software Quality Engineering's <a href="http://www.sqe.com/agiledevpractices/">Agile Development Practices Conference</a>.  Fun fun...  Tomorrow (Wed 12/5) <a href="http://www.qsma.com/">QSM Associates</a>/Cutter and <a href="http://www.rallydev.com/?ppc=google&kw=rally">Rally Software</a> will be presenting the following:  <br />
<u><br />
<strong>Case Study – Benchmarking Agile Productivity: What an Independent Assessment Revealed at <a href="http://www.bmc.com/">BMC Software</a>.</strong></u></p>

<p>By <a href="http://www.qsma.com/about_background.html">Michael Mah</a>, Senior Consultant, Cutter Measurement & Benchmarking Practice & Managing Partner, QSM Associates and Zach Nies, VP of Product Strategy, Rally Software</p>

<p>1.      How data was captured on Agile releases.</p>

<p>2.      What the benchmark findings revealed versus a worldwide database of 7,000+ projects. </p>

<p>3.      How this was automated using QSM SLIM models to make measurement easy with Rally as the source of record.</p>

<p>What's going to be exciting about this session are these three segments.  But what will likely be the most interesting part will be a "Charlie Rose" style talk show interview between me (as Charlie :) and <a href="http://talk.bmc.com/podcasts/podcast-lunt">Mike Lunt of BMC Software</a> (as himself).  I bet there's going to be lots of lively interaction with the audience during the "show."</p>

<p>If you're going to be in Orlando at this conference, come and join us!</p>]]>

</content>
</entry>
<entry>
<title>Nov 15th Cutter Webinar - Invitation Only</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/11/nov_15th_cutter.html" />
<modified>2007-11-14T20:50:57Z</modified>
<issued>2007-11-14T16:15:36Z</issued>
<id>tag:www.optimalfriction.com,2007://1.111</id>
<created>2007-11-14T16:15:36Z</created>
<summary type="text/plain">I&apos;m excited... I just finished a walkthrough with Anne Mullaney, Group Publisher of Cutter Consortium, on a special webinar that we&apos;re running Thu Nov 15th at 11:30 am - 12:30 pm entitled, &quot;Compared to What? A Look at Application Development...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>I'm excited...  I just finished a walkthrough with Anne Mullaney, Group Publisher of Cutter Consortium, on a special <a href="http://www.cutter.com/forms/eventSignup.html">webinar that we're running Thu Nov 15th</a> at 11:30 am - 12:30 pm entitled, <em>"Compared to What? A Look at Application Development Metrics"</em>.  It's normally "invitation only" to the Cutter Consortium community.</p>

<p>Good news!  Anne just told me that Cutter has agreed to allow us to make available special invitations to a select group of my clients and readers.  We're going to feature highlights of the IT industry observations being published in the newly released <em>"Cutter Benchmark Almanac, Application Development Series 2007-2008." </em> This research report is the result of an exciting collaboration between Cutter and QSM, combining QSM's leading edge research on the software industry PLUS analysis by Cutter authors on topics like agile methods, risk management, software testing, outsourcing, and project estimation.  These authors include [yours truly] as well as Tom DeMarco, Tim Lister, Elli Bennatan, Jim Highsmith, and others.</p>

<p>If you're part of our QSM and/or the OptimalFriction community, and are interested in one of these invites, <a href="mailto:sean.callaghan@qsma.com">email Sean Callaghan</a>, who works with me in our QSM Associates office.  Or call Michele Keegan at 413-499-0988.  Perhaps we'll see you there!</p>

<p>Cheers, Michael</p>

<p>----------------------------------</p>

<p><strong>Compared to What?  A Look at Application Development Metrics - with Michael Mah</strong></p>

<p>How much will your next software development project cost? How does that stack up to what organizations of similar size spend? How should you staff that project? What level of reliability should you expect? Cutter Consortium Senior Consultant Michael Mah along with his colleagues at QSM, Inc., has analyzed more than 500 IT projects in 16 countries across 16 industries in order to understand:</p>

<p>The required tradeoffs for achieving schedule compression <br />
The duration, effort, and staffing levels of typical projects <br />
The relationship between programming language, system size, software reuse, and productivity <br />
Long term trend in the software industry <br />
Best-in-class/worst in class performers<br />
Discover the story the data tells, and how you can apply this knowledge to improve your organization's software development effectiveness, in this hour-long interactive webinar. Come prepared to answer poll questions such as:</p>

<p>What is the duration of your typical project? <br />
How many staff months are required for a typical project? <br />
What is the average number of defects found from integration to delivery?<br />
You may be surprised when you realize how your organization compares to those projects included in QSM's research. It's this comparison that's so telling. You'll get insight into the question of how your projects behave in the context of the outside world.</p>

<p>Spend an hour with Michael Mah and understand how collecting metrics and benchmarking them against like companies can improve your chances of software development success.</p>

<p><strong>Receive Answers to Your Specific Questions </strong><br />
The last 20 minutes of this webinar are devoted to a live Question & Answer session: Get your questions answered by Cutter Senior Consultant Michael Mah.</p>

<p><strong>Register now!</strong><br />
To register, <a href="mailto:sean.callaghan@qsma.com">click here</a>. Your webinar log-on instructions will be <br />
e-mailed to your attention prior to the program date. If you have any questions, call +1 781 648 8700 or e-mail Client Services at ccs@cutter.com. </p>

<p><strong>About Your Cutter Consortium Webinars</strong><br />
Cutter Consortium is committed to providing you with the most current IT solutions, best practices, and strategies on the topics you and your IT team are struggling with today. The Cutter Consortium Webinar series is provided to you as a value-added e-learning benefit to your Cutter subscription.<br />
<strong><br />
Pass This Invitation Along </strong><br />
Be sure to forward this Webinar invitation to appropriate senior IT leadership, IT and application development managers, and IT metrics professionals in your organization!</p>

<p><strong>Can't Make the Live Event? </strong><br />
You won't miss out -- the recording will be added to the online resource center, along with the rest of our past events.</p>]]>
<![CDATA[<p><br />
</p>]]>
</content>
</entry>
<entry>
<title>Nov16th Webinar: Agile Productivity Levels at 5 Companies </title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/11/nov16th_webinar.html" />
<modified>2007-11-14T20:51:55Z</modified>
<issued>2007-11-14T15:38:45Z</issued>
<id>tag:www.optimalfriction.com,2007://1.109</id>
<created>2007-11-14T15:38:45Z</created>
<summary type="text/plain">Michael Milutis from Computer Aid Inc. emailed me a couple of days ago. He said that 180 people registered in just one day (a record) for a webinar that I&apos;m presenting on Nov 16th entitled &quot;Case Study: Agile Productivity Levels...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>Michael Milutis from <a href="http://www.itmpi.org/">Computer Aid Inc.</a> emailed me a couple of days ago.  He said that 180 people registered in just one day (a record) for a <a href="https://www.gotomeeting.com/register/123110553">webinar that I'm presenting</a> on Nov 16th entitled "<a href="https://www.gotomeeting.com/register/123110553">Case Study: Agile Productivity Levels at 5 Companies</a>."  Total registrations are expected to exceed 500 (they're currently over 230).  </p>

<p>If any of you would like to join us, <a href="https://www.gotomeeting.com/register/123110553">click here and sign up</a>.  Below is the abstract for the talk.  See you there!  And Happy Halloween :)</p>

<p>[To read an interview that Michael published from our talk on "The State of IT Metrics Practice," <a href="http://www.qsma.com/re_news.html">click here</a> and scroll down to the sixth entry.]</p>

<p>-------------------------------------------------------</p>

<p><strong>Webinar - Case Study: Agile Productivity Levels at 5 Companies </strong><br />
 <br />
Nov. 16th 2007, 12:00 pm - 1:30 pm Eastern<br />
  <br />
How effective are SCRUM/Agile/XP methodologies? No discussion of current software development fails to mention these techniques; but do they work? How can we tell? In this webinar, Michael Mah will provide answers to these questions. Through his extensive consulting work, Michael has benchmarked the metrics and results of companies using Agile methods and the results are now in. In this webinar, you will track how 5 companies, all ostensibly “agile,” produced a range of quantitative results and what were the resultant implications on time to market, staffing and quality. Join us for a thought-provoking, interactive, engaging look at the how’s, the whys and the conclusions about Agile development. <br />
 <br />
To register</p>

<p>Space is limited. Reserve your Webinar seat now at: <a href="https://www.gotomeeting.com/register/123110553">https://www.gotomeeting.com/register/123110553</a><br />
 <br />
To See Our Entire Webinar Schedule, Please Visit our Main Webinar Page at: http://www.itmpi.org/webinars</p>

<p>Sponsor Companies</p>

<p>About CAI </p>

<p>CAI is a global IT outsourcing firm currently managing active engagements with over 100 Fortune 1,000 companies and government agencies around the world. CAI provides services and solutions that help organizations:</p>

<p>Track and measure the right activities in the IT function <br />
Compare IT performance vs. benchmarked data <br />
Optimize IT performance, using data to make decisions <br />
Achieve double-digit % gains in IT productivity <br />
Establish objective measures of IT worker performance <br />
CAI makes this possible through the use of a unique, metrics based methodology along with a proprietary, real time data repository and management system (TRACER). You can visit CAI and learn more their offerings at http://www.compaid.com/<br />
 <br />
About The IT Metrics and Productivity Institute</p>

<p>The IT Metrics and Productivity Institute is an organization founded by CAI to improve the practice and management of software development and maintenance. The IT Metrics and Productivity Institute seeks to accomplish its mission through the promotion of best practices in the areas of Process, Metrics, Estimation, and IT Governance. The Institute runs a series of webinars every month and coordinates 30-50 software best practices conferences and workshops each year across North America, Europe, and the Asia-Pacific region. For more information about our conference schedule and conference programs, please visit our main events site at http://www.itmpi.org/events. </p>

<p>The IT Metrics and Productivity Institute also publishes a weekly eZine newsletter focusing on critical management issues in software development and maintenance. The IT Metrics and Productivity Journal provides readers with brief summaries of, and links to, valuable software management best practices resources. In addition, the IT Metrics and Productivity Journal features informative interviews with CIOs, thought leaders, and IT researchers from around the world.</p>]]>

</content>
</entry>
<entry>
<title>Global Rational Community Webinar Series - QSM</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/11/global_rational.html" />
<modified>2007-11-04T10:50:00Z</modified>
<issued>2007-11-02T14:46:47Z</issued>
<id>tag:www.optimalfriction.com,2007://1.110</id>
<created>2007-11-02T14:46:47Z</created>
<summary type="text/plain">Exciting News!  On Wednesday November 7th at 12noon, there will be a Webinar on the integration of IBM&apos;s Rational Portfolio Manager and the QSM SLIM-Estimate model. It will be directed by two of the best in our business:  Douglas Putnam and Larry Putnam Jr., managing partners of our QSM Inc. office in McLean VA.  If you&apos;d like to join us for the event, details are as below.  Contact Sean Callaghan at QSM Associates to register.

Date: 	11/07/2007
Time:  	12:00pm - 1:00pm (GMT-05:00) Eastern Standard Time (America/New_York)
By:  	Global Rational Community(GRC)</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>Blog Corner (Main Street)</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>Exciting News!  On Wednesday November 7th at 12noon, there will be a Webinar on the integration of IBM's Rational Portfolio Manager and the QSM <a href="http://www.qsma.com/slim_estimate.html">SLIM-Estimate model</a>. It will be directed by two of the best in our business:  Douglas Putnam and Larry Putnam Jr., managing partners of our QSM Inc. office in McLean VA.  If you'd like to join us for the event, details are as below.  Contact <a href="mailto:sean.callaghan@qsma.com">Sean Callaghan at QSM Associates</a> to register.</p>

<p>Date: 	11/07/2007<br />
Time:  	12:00pm - 1:00pm (GMT-05:00) Eastern Standard Time (America/New_York)<br />
By:  	Global Rational Community(GRC)</p>

<p><strong>Description:  Project Planning with QSM SLIM Estimate and IBM Rational Portfolio Manager</strong></p>

<p>In this webcast we will explore how proven estimation technologies can support project managers and their software planing processes. The first part of the webcast will provide an overview of the <a href="http://www.qsma.com/slim_estimate.html">SLIM-Estimate software estimation methodology</a> as implemented in the <a href="http://www-306.ibm.com/software/awdtools/rup/">Rational Unified Process</a> with Estimation, Measurement, and Control plug-in to IBM Rational Method Composer. Topics covered will include:</p>

<p>* Core set of software metrics<br />
* Software Industry data and fundamental trends<br />
* Software Production Equation<br />
* Software Input assumptions - size and scope, productivity<br />
* Evaluating alternative execution strategies and project goals<br />
* How project estimates feed the project planning process</p>

<p>Next we will overview of the planning process implemented in IBM Rational Portfolio Manager, starting with proposal creation and showing the workflow of the approval process. Estimation tools are key to providing useful demand and resource management data.</p>

<p>Finally we will wrap up with a live demonstration of the automation to link estimates with project plans as implemented in QSM's SLIM-Estimate product and IBM Rational Portfolio Manager. The demonstration will show:</p>

<p>* Importing project templates from RPM into QSM's SLIM-Estimate product to establish base work breakdown structures to be used in the project estimate<br />
* Generating estimates in SLIM-Estimate and evaluating estimation alternatives<br />
* Validating estimates with historic data to assess risk<br />
* Exporting detailed project estimates to Rational Portfolio Manager to support project manager's detail planning activities<br />
</p>]]>

</content>
</entry>
<entry>
<title>POPTech: Our Hawthorn Inn Gang</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/10/poptech_our_haw.html" />
<modified>2007-10-26T18:59:20Z</modified>
<issued>2007-10-26T18:43:41Z</issued>
<id>tag:www.optimalfriction.com,2007://1.107</id>
<created>2007-10-26T18:43:41Z</created>
<summary type="text/plain">The Hawthorn Inn in Camden Maine is a special place.  I feel so strongly about this that I added the following post to the Trip Advisor website so people can hear about it and appreciate what the inn and its proprietor, Maryanne Shanahan, has to offer.  Here&apos;s a photo of some of our gang and the happy faces.  I wished that I had a chance to take this before some of us left, but that&apos;s how it goes.  (I&apos;m in black on the far left, next to Maryanne, the innkeeper/owner.)  

</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>The POPTech Conference</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>The Hawthorn Inn in Camden Maine is a special place.  I feel so strongly about this that I added the following post to the <a href="http://www.tripadvisor.com/">Trip Advisor website</a> so people can hear about it and appreciate what the inn and its proprietor, Maryanne Shanahan, has to offer.  Here's a photo of some of our gang and the happy faces.  I wished that I had a chance to take this before some of us left, but that's how it goes.  (I'm in black on the far left, next to Maryanne, the innkeeper/owner.) <b><b> </p>

<p><a href="http://www.optimalfriction.com/archives/Hawthorn%20Gang%20lo-res.gif"><img alt="Hawthorn Gang lo-res.gif" src="http://www.optimalfriction.com/archives/Hawthorn%20Gang%20lo-res-thumb.gif" width="450" height="301" /></a></p>

<p><strong>Review of the Hawthorn Inn, Camden Maine</strong></p>

<p>Every year during the delight of the Fall season, I return to Camden Maine to spend a special 1/2 week with friends and attend a favorite conference: POPTech.</p>

<p>I'd have to say that aside from the town and the event itself, much of the reason why I return year after year is the Hawthorn Inn. From the first time I stayed in the Turret Room 6 years ago, I realized I was in a special place. The inn itself is simply a treasure. Beautifully appointed, immaculate, and with a spirit and energy that exudes comfort and a feeling of being home.</p>

<p>Maryanne Shanahan is the soul of this special place. She is one of the kindest people I've ever met. Her guests begin a wonderful experience from the moment they walk in the door. Weary travelers will find a warm and inviting presence and a sense of having arrived to a cozy haven surrounded by a beautiful setting. Your cares evaporate, life slows down, the mind becomes calmer, and the heart opens. It's hard to explain how and why this happens; suffice to say that it's simply the energy and warmth of the home and the person who makes it that way.</p>

<p>But let's talk about food for a moment! OMIGOD. I once thought to myself that if I weren't in my current profession, that I would loved to have been in the culinary arts. I say it that way because breakfast in Maryanne's inn is an incredible culinary experience. Our group which returns year after year, echoes "ooohs" and "aahhhs" when Maryanne describes what we're about to be served. When the food arrives, the facial expressions are... well, you will have to make these same faces yourself someday.</p>

<p>As to the surrounding area of the lovely hamlet of Camden. It is a picture-perfect quintessential Maine coastal town. From the delightful back deck, you amble through a beautiful garden and yard to the rear gate, stroll a few steps by the Camden library and in moments, you behold the most picturesque view of Camden Harbor that you can imagine, decorated with magnificent sailboats. Take a short walk through a lovely park, and continue to take in the harbor view - and voila! You're right in town, with excellent restaurants and fantastic little shops at every turn.</p>

<p>That's the essence of it for me. I looked over what other travelers had to say and you'll find other experiences that tell a wonderful story. For example, my friend who sprained his ankle last week wrote about how a bad experience getting injured was turned to one of caring and compassion once "nurse Maryanne" tended to him. If there was a place to be so well-cared for under such fluky circumstances, it might as well be at the Hawthorn with someone like Maryanne. But I don't recommend stepping in potholes to find out :)</p>

<p>Just go to the Hawthorn and enjoy the experience, and you will know what others know. (I confess that a part of me wants to keep it a special secret, though.)</p>]]>

</content>
</entry>
<entry>
<title>POPTech: Caleb Chung - Furby Inventor</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/10/poptech_caleb_c_1.html" />
<modified>2007-10-29T20:51:59Z</modified>
<issued>2007-10-21T19:34:29Z</issued>
<id>tag:www.optimalfriction.com,2007://1.108</id>
<created>2007-10-21T19:34:29Z</created>
<summary type="text/plain">Caleb Chung - toy inventor - isn&apos;t just a modern day Gepetto as his POPTech bio describes.  After a few minutes of being on stage, it&apos;s clear that he also channels his inner Tom Hanks character from the movie, &quot;Big.&quot;  He&apos;s a playful man-boy in an adult body - inventing toys, and clearly a genius at that. 

He took the POPTech stage and immediately brought a laugh to the audience by making reference to his unusual name: he confides that he&apos;s half Chinese and half German, meaning that about an hour after eating, he gets hungry for power :)

</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>The POPTech Conference</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p><a href="http://www.poptech.com/speakers2007/">Caleb Chung</a> - toy inventor - isn't just a modern day Gepetto as his POPTech bio describes.  After a few minutes of being on stage, it's clear that he also channels his inner Tom Hanks character from the movie, "Big."  He's a playful man-boy in an adult body - inventing toys, and clearly a genius at that. </p>

<p>He took the POPTech stage and immediately brought a laugh to the audience by making reference to his unusual name: he confides that he's half Chinese and half German, meaning that about an hour after eating, he gets hungry for power :)</p>

<p><a href="http://www.optimalfriction.com/archives/Chung%20lo-res1.gif"><img alt="Chung lo-res1.gif" src="http://www.optimalfriction.com/archives/Chung%20lo-res1-thumb.gif" width="450" height="299" /></a></p>

<p>I always love these kinds of sessions at POPTech.  First, we have the quirky genius persona.  The last time we may have seen this was when <a href="http://en.wikipedia.org/wiki/Richard_Alley">Richard Alley</a> spoke on the Greenland ice-core project 2 years ago.  Secondly, the subject matter is about tech and design (hey-cool! - not just the POP).  It's less about global warming, the ravaging diseases in the Third-world, or the destruction of the rain forests and oceans.  I feel less overwhelmed with planetary problems for a moment while listening to Caleb.  Just for a moment, we step away from "the-planet-is-doomed" topics, and get to think about - TOYS.  It makes me want to play, and not kill myself.  (Kidding...)</p>

<p>What's so invigorating about this session is seeing and hearing from the inventor himself about what it's like <em>inside the creative process.</em>  We witness the sheer talent involved with this, as well as the engineering discipline and drive that it takes to bring a huge hit into existence, from scratch.  People like <a href="http://www.poptech.com/speakers2007/">Daniel Pink</a> and <a href="http://en.wikipedia.org/wiki/Richard_Florida">Richard Florida</a> have said that the Creative Economy is the true successor to the Agricultural, Industrial, and the Information economies.  There is a phrase, "the future belongs to those who can create new things."  <u>Caleb Chung is this personified</u>, and he is showing us how, by first sharing the story of how Furby was bought to life, and then the insider's view of how he invented Pleo, a life-like baby dinosaur about to hit the shelves this Christmas.  Take a look:</p>

<p><a href="http://www.optimalfriction.com/archives/Chung%20lo-res2.gif"><img alt="Chung lo-res2.gif" src="http://www.optimalfriction.com/archives/Chung%20lo-res2-thumb.gif" width="450" height="299" /></a></p>

<p><a href="http://www.optimalfriction.com/archives/Chung%20lo-res3.gif"><img alt="Chung lo-res3.gif" src="http://www.optimalfriction.com/archives/Chung%20lo-res3-thumb.gif" width="450" height="299" /></a></p>

<p><a href="http://www.optimalfriction.com/archives/Chung%20lo-res4.gif"><img alt="Chung lo-res4.gif" src="http://www.optimalfriction.com/archives/Chung%20lo-res4-thumb.gif" width="450" height="299" /></a></p>

<p>But let me tell you why I think Caleb Chung is a man to be listened to carefully.  For most of the session, the audience experiences pure entertainment.  He tells jokes, brings out his inner man-boy when demonstrating prototypes, gives us a sneak peek inside his lab/design studio/garage, and shares wonderful family images of him as dad with his children.  </p>

<p>But at one point in the presentation, he gets pretty serious - it occurs when he talks about why he is so passionate about his life's work.  He says that the raising of children has a crucial element - enabling them to experience the emotion of EMPATHY.  He says that empathy is vital to the development of a child,  and that giving them something to experience feelings of compassion and nurturing is what his toys are all about.  (Not everyone can buy a real animal for a pet, or an unusual life-form like a Furby, so a proxy-droid is the next best thing.  Plus you don't have to clean up after it poops on your rug.)</p>

<p><a href="http://www.optimalfriction.com/archives/Chung%20lo-res5.gif"><img alt="Chung lo-res5.gif" src="http://www.optimalfriction.com/archives/Chung%20lo-res5-thumb.gif" width="450" height="299" /></a></p>

<p>This is a key theme that I'm not sure people caught as I looked around the audience after he said it.  I believe empathy is an emotion that all of history's prophetic figures - religious or otherwise have told us about.  Would you hurt, injure (or heaven forbid) kill another (i.e. think Ten Commandments) if you had empathy for their life?  Does empathy enable us to transfigure our life's grief and life tragedy, into compassion for others, as Buddhist teachings suggest?  Isn't empathy the ability to see your own humanity and pain in the life of another human?  ("Let he who has not sinned cast the first stone...")  Is empathy a part of saving lives - animal and human - when we see disease and environmental destruction in the world?  Is empathy a crucial part to being a "spiritual soul undergoing a human experience?"  Is empathy an aspect of experiencing love? </p>

<p>I think these are some of the big questions in life, and I am appreciative that Caleb Chung gave us the opportunity to consider them, all in the context of making toys for children (and some of us adults).  Who would have thunk?</p>]]>

</content>
</entry>
<entry>
<title>POPTech: Read Ethan Zuckerman&apos;s Blog</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/10/poptech_read_et_1.html" />
<modified>2007-10-20T17:06:44Z</modified>
<issued>2007-10-20T14:00:57Z</issued>
<id>tag:www.optimalfriction.com,2007://1.106</id>
<created>2007-10-20T14:00:57Z</created>
<summary type="text/plain"></summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>The POPTech Conference</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">

<![CDATA[<p>Not many people are as amazing at blogging (POPTech or anything else for that matter) as <a href="http://ethanzuckerman.com/">Ethan Zuckerman</a>.  If you want an accurate and articulate description of almost every session, <a href="http://www.ethanzuckerman.com/blog/">go here.</a>  Ethan and I are from the Berkshires in western Massachusetts, and live only a few minutes apart.  He's amazing at listening, interpreting, and writing in human simulcast.  He confessed that it's because he appreciates the value of unplugging from talking, and going into this "zone."</p>

<p>We all benefit from his gift.</p>

<p><a href="http://www.optimalfriction.com/archives/Ethan_and_friend.jpg"><img alt="Ethan_and_friend.jpg" src="http://www.optimalfriction.com/archives/Ethan_and_friend-thumb.jpg" width="450" height="309" /></a></p>

<p>I'm shifting to selective blogging from here on out so that I can listen more attentively, make mind-mapping notes by hand, and taking photos.  My posts are going to have as many images as I can muster.  Also, my brain is starting to seriously churn and assimilate what all this here at POPTech means.  It's more a reflective mindful experience than a reporting one.  I plan to bring more of that soon, but it takes time to incubate.</p>

<p>So if you would please excuse me, I'm going to listen more right now, and multi-task less.</p>]]>
</content>
</entry>
<entry>
<title>POPTech: Carl Honore on the Slow Movement</title>
<link rel="alternate" type="text/html" href="http://www.optimalfriction.com/archives/2007/10/poptech_carl_ho.html" />
<modified>2007-10-19T20:42:03Z</modified>
<issued>2007-10-19T17:27:19Z</issued>
<id>tag:www.optimalfriction.com,2007://1.105</id>
<created>2007-10-19T17:27:19Z</created>
<summary type="text/plain">Carl Honore is taking the stage about the Speed of Human Culture. I&apos;m a great fan of Carl, and I highly recommend his book, &quot;In Praise of Slowness&quot; which is taking the Fast World by storm. He starts by talking...</summary>
<author>
<name>Mike</name>
<url>http://blog.qsma.com</url>
<email>blogging@qsma.com</email>
</author>
<dc:subject>The POPTech Conference</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.optimalfriction.com/">
<![CDATA[<p>Carl Honore is taking the stage about the Speed of Human Culture.  I'm a great fan of Carl, and I highly recommend his book, "In Praise of Slowness" which is taking the Fast World by storm.</p>

<p><img alt="slowbook.jpg" src="http://www.optimalfriction.com/archives/slowbook.jpg" width="336" height="500" /></p>

<p>He starts by talking about how people told him he’d love Maine because it’s so slow.  I am noting that Carl is a very fast talker for a guy who espouses slowing down.  He begins making his point about the perils of constantly being "plugged into" technology, by telling a a true story about a couple where the man realized things were very wrong when his fiance checked email on her Blackberry during lovemaking.  (Did you know that 1 in 5 people surveyed stop sex and take the call when their cellphone rings?)</p>

<p>Carl describes speed walking, speed dating, and even speed yoga at a gym near his home, for time-starved professionals in this Road-Runner culture.</p>

<p>We are so caught up in the dash of daily life.  We lose sight of the damage that it does to our health, work, relationships, to our environment.  A wake up call is often in the shape of an illness.  Or a relationship ending.  Carl's wake up call was around bedtime stories with his young son, where he found himself speed-reading Snow White.  His son often arguing about dad reading too fast.  "Why are there only 3 dwarfs?," he would ask.  He realized he had gone off the deep-end when he found that a book entitled “The One Minute Bedtime Story” had some appeal.</p>

<p>That was his moment of epiphany.  He started looking, traveling, and finding people everywhere slowing down.  However, rather than discover that things would fall apart when people slowed down, they found the opposite to be true - things got better.  Hence the Slow-Movement.  </p>

<p>Example - Food:  The virus of hurry has infected everything in our food chain.  How we grow it, how we make it, how we eat it.  We lose the nutrition, the pleasure, the social connection of food.  Slow Food actually started in Italy.   Carl says that we get more pleasure health and meaning when we change our relationship with food.  </p>

<p>The Slow City movement is also happening, reconfiguring the urban landscape.  Park benches, roads closed to traffic.  Both are Italian, but broader than just that.</p>

<p>Yoga, Tai Chi, is now prevalent.  They foster not only physique, but an inner calm.  Being “in the zone.”  Time slows down.  He talks about slow medicine:  alternative therapies, acupuncture, massage.  These things work.</p>

<p>And fast sex?  Carl's not just referring to the tidal wave of porn on the net.  He gives us a sad statistic - 20% of those surveyed are willing to interrupt lovemaking to take a cell-phone call.  In the current culture of Men's Health magazine, he made reference to an article byline that read "Bring Her to Orgasm in 30 Seconds."  How ridiculous, as though that's what any woman might want.  On the other hand, there is a significant movement around slow lovemaking, including more awareness of Tantric lovemaking techniques.  If it's good for Sting, why not the rest of us?</p>

<p>Children need slowness even more than adults do, as those more sublime experiences provide children opportunities fo develop and understand relationships.  Some schools are telling parents that children need more down time - away from homework and scheduled activities.  Even Harvard University sends out recommendations that their incoming freshmen encouraging them to find ways to slow down.</p>

<p><a href="http://www.optimalfriction.com/archives/honore.jpg"><img alt="honore.jpg" src="http://www.optimalfriction.com/archives/honore-thumb.jpg" width="450" height="336" /></a></p>

<p>All this is fine for personal life, but what about the workplace?</p>

<p>In the 21st century, in many ways it's a given that companies and organizations have to be fast, but you can’t be fast ALL THE TIME.  In the world of work, there are 3 strands of discussion that Carl makes about this:<br />
<blockquote><br />
1)	Working less is happening in the Nordic countries.  Yet they rank consistently high at the top of the corporate world.  Example:  Nokia<br />
2)	Working more slowly.  The brain needs moments of slowness to drop into nuance and moments of creative thought.  Sometimes you can't rush creativity.<br />
3)	Renegotiating our relationship with gadgets.  Use the OFF button.  According to an internal communication at HP, they've informed employees that the constant barrage of tech stimulation can drive IQ down about 10 points in a day.  That's double the drop from smoking marijuana.</blockquote></p>

<p>Wherever you look, we are finding that less is more.  Slower can be better.  In the early days of our speed culture, the pace of acceleration may have been good, but speed now is doing more harm than good.  This message to rethink speed is spreading everywhere.  It’s not extremist.  It’s about relearning the lost art of shifting gears.  Learn how to be fast AND to be slow.</p>

<p>Does it work in practice?</p>

<p>Yes.  Carl cites his own life as an example.  Yes, he still loves hockey and living in fast-paced London.  But he is also making peace with his "inner tortoise."  He has more energy.  He finds himself more productive, and having more time to grapple with the big questions like, "Who am I?  What am I doing here?"  And his bedtime ritual with his son?  It's far better, and he now reads to his son at his son's speed.  Conversations happen that he didn’t have before.</p>

<p>One final personal Carl Honore story – after the book came out, his son came downstairs to give a homemade card to his daddy just as he was leaving for the airport on a trip to the U.S.  It wasn't a farewell card, but one that thanked him for being the best story-reading dad in the world.<br />
</p>]]>

</content>
</entry>

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